March 2024 by Tony Wilkins
Tiny but the usual McDonald'
March 2024 by kailani heart
my friend got her order wrong and when she specifically put ?no ketchup? on her burger, she found a murder scene in her food. Ketchup everywhere and just a cheese and patty when she ordered extra pickles, extra onions and the other condiments. She did manage to win a big mac but she is so traumatised she will redeem it elsewhere. The upstairs was so beautiful but it was ruined by sad look upon my friends face when she opened her burger to look inside. I was disappointed with my vegan burger, it was sloppy and looked like it had been tossed around as a baseball.A very nice woman served us, and its not her fault but i?m sure it was unpleasant to see my friend bawl her eyes out in disappointment when her day was ruined with uncooked chips, unmixed chocolate milk shake and just about safe to eat burger.I can?t say i want to return, because i?m done having her cry on my sleeves over the dramatic amount of ketchup.richmond mcdonald?s, stop making kids cry.
March 2024 by Aiman Baghiani
Service is quite slow to be honest, average wait time is around 15 minutes but the seating area upstairs is reasonable.
March 2024 by Sharon Gale
I visited here with my 3yr old granddaughter- we both sat there shivering even with our coats on - the air con was on full blast and they had both the doors to the entrance wide open - I mentioned how uncomfortable it wad to sit there to 3 members of staff and asked if they could turn the air con down or at least close the doors and each one totally ignored me other than shrugging their shoulders- will definitely not be visiting here again
March 2024 by Milly Obrien
Been here twice in the past month and the service has been way too slow.
February 2024 by Juan Gonzalez
What a dump. Terrible in all aspects, avoid.
February 2024 by Shaik chand Pasha
Waste
February 2024 by Niki Clarke
Just eat delivery, I was the 5th delivery en route so food was stone cold. Terrible
February 2024 by Do?ukan Yel
Both of the chicken burgers I ordered were as hard as rocks. Their explanation was that there was nothing wrong with the burger, it was just overcooked. They had an extremely careless attitude. Also, whenever I order home, there are always 1 or 2 items missing. I was hopeful that things would change when they reopened, but everything turned out to be much worse.
February 2024 by Mike C
Ordered 2 large meals but was delivered with zero fries. Seriously? One job to do.
February 2024 by Brian Shamb
The restaurant was not crowded and service was very
February 2024 by naz
Absolutely no problems with the food, service or staff.However, the security guard is a different story. I was sat down eating my food when a strange, drunk man sat right next to me, trying to interact with me. He was incredibly close to me, touching me, and would not listen to me when I asked him repeatedly to leave. I felt so uncomfortable and unsafe, so I tried to alert the security guard to help me. The security guard was only just two metres away from us - with his headphones in, his head buried in his phone, hunched over a table. He didn?t hear me, was not aware of anything, did not interfere or think to look up once in a while. A lovely man sat a few seats ahead of me interfered, however.This makes me never want to come back to this branch again. As a young female, I understand that I will encounter weird and strange people, and that no one and nothing can stop this. However, the least I would expect is for security guards to be alert and aware. That is, quite literally, their job. The fact that he is meant to protect and help people, yet was more focused on his phone, confirms to me that this is not a safe place to go to anymore.It is a shame as the staff are lovely, and the food is what you?d expect from a good McDonald?s.
February 2024 by Marta D
Always good meals & good
February 2024 by JA SM
Absolutely pathetic. Can't even cook fries when it's literally something you can't get wrong if you follow a timer. This is the worst Mcdonalds in the whole of the UK. There is always something
February 2024 by Tülin Koçer
I ordered home about 5 times and each time one or two items were either the wrong size or not included at all. Or the product arrived stale and overcooked. The taste is zero.