February 2024 by Vijay Sisodia
Always find the staff professional and helpful
December 2023 by Katrina Wilson
I really don?t like to leave negative reviews, but sadly there is so much that could be improved here.Very small and poorly laid out Post office which is usually very busy as there are no other post offices in the area.There are only two counters but 9/10 times when I go there is only one counter in use. Service is VERY, very slow and unfortunately the staff seem very miserable, barely engaging and not terribly helpful. The queues are very long, often to the door - especially at this time of year and to be honest I try and avoid and use other post offices when i can
December 2023 by Matthew Watts
Incredibly slow and rude service. Avoid if possible.
December 2023 by Hugo Spitz
It's no wonder Post Offices are being closed. This one is dirty and smelly and the staff are some of the rudest people I have ever had the misfortune of meeting. They clearly are not happy in their job. They barely speak, if a postman comes in they stop what they are doing, even if they are halfway through a transaction, with no apology or explanation and god help you if you are in the queue when their lunch rolls round, cardboard signs go up and they just shut shop. The newsagent counter staff are equally unpleasant. Online is the way to go.
December 2023 by hugh jackson
Helpful hard working staff
November 2023 by Caroline O'Leary
Shockingly slow service with only one staff member on, huge queues and poor shop layout.
October 2023 by EngX
Had to wait 30 to 45 mins in a queue. When finally seen, I was laughed at when trying to upgrade a simple freepost 2nd letter to 1st. Absolutely disgusting behaviour from the lady and a complete waste of time. Never again!!!
October 2023 by E
The person behind the counter doesn?t speak unless she?s muttering something under her breath. Really poor service.
September 2023 by Wendy Daniel-King
I use this Post Office Counter every week. A regular member of staff is the rudest, most unhelpful public- facing employee I've ever encountered. She will not engage in a greeting, a please or thank you. I've also heard her muttering under her breath about having to process work at the counter. I'm really unsure whether she ought to be working there. There's another lady who occasionally runs the counter who manages to be chatty and efficient. I'd like to add that the actual McColls regular shop staff, especially Lisa, and Vanessa, are excellent. Nothing is too much trouble.
August 2023 by Wayne Dunn
The Post Office is a valuable and useful service. However, the staffing is extremely poor. The speed of service is painfully slow, a whole new meaning to the word snail mail!
May 2023 by Rik Mannix
**Please change opening hours** - I arrived today at 8am and sign on post office counter says to use the shop counter, however shop counter don?t know how to use equipment so told me to come back when you are open. There and back in the car is half an hour, so all in will be an hour of driving to return a parcel. Sad times
April 2023 by Péter Kurián
Slow! If you want waisting your time,this is the ideal place.Why the Flitwick post office is closed? Everyone comes here from 2 ! City.Em I paying for that?
March 2023 by Tom
0 stars if it was possible, I wanted to return a package, waited 30 minutes in the queue for the lady at the till to be mundane and very unhelpful. She jumped to the conclusion that she can?t do the return without even asking me what I needed to show her on my phone. I?m not a professional but I think if you work in a post office you should know how to do a return or at least be sincere about it if you can?t help me, a tiny bit of empathy would be nice when you?ve just walked miles and waited ages to return a singular parcel. I never write reviews but this customer service is appalling.
February 2023 by Marcos J
Appears to be a new member of staff here! ...Very of person!... barely spoke, and was basically tutting and pulling odd facial expressions.. Never once had an issue in there before , ever!..Without exaggeration! it was literally like she could be bothered to be there...Given there were no queues, it makes it even more bizarre!...can only guess at how long she ends up working there.
August 2021 by Jay Gandecha
Meant to open at 6am, 8am on a Monday morning and both positions still closed.
