December 2023 by Wendy Russell-Rayner
Timpson staff always really helpful, but a special thank you to Graham at Tesco, Riverfield Drive. Always friendly and helpful, he went the extra mile by managing to cut part of a new key by eye when bit of my only key had broken off. It worked perfectly. Thank you Graham
November 2023 by Abdul Hashan
Graham rude aggressive very bad service needs to be more polite and humble to customers.
October 2023 by EA B
Not sure how they consider themselves a shoe repair shop! Second time I take a pair of trainers with minor damage on the fabric (otherwise unspoiled) and the man says he can't help. Don't you worry man, I'll do it myself and save a few quid.
September 2023 by Emma H
I went into Timpsons today to have my passport photo taken. The lady with long brown hair who served myself was incredibly rude in her tone and manner. I felt unwelcome, rushed and upset. I verbally expressed I was unhappy with the photo and my comment was ignored. I then asked to retake it and I was told ?I don?t have time, I?m really busy?. The customer service was appalling.
April 2023 by rob snape
Graham was particularly rude and sarcastic when I asked for help with a watch battery replacement. For a company who prides themselves on customer services, I think you need to have a look at this.
February 2023 by Lee Brown
If there was less than one star I would leave it. Totally unhelpful character. Won't be going there again.
December 2022 by polly hogg
So helpful and lovely! Really good customer service! 10/10
October 2022 by kyle byatt
The Charmless bearded character behind the counter has an attitude that would encourage a parent to put him on the naughty step!Wanted to charge me £38 to change a battery on my watch.Apparently a trained professional costs extra....?
April 2022 by Alix T
Highly recommend, Khyl was friendly, efficient and a credit to your team! Thank you
March 2022 by Lady E
I had asked my husband to request my Tissot watch battery be replaced. The guy was going to charge £12.95! I bought a pack of 10 from Amazon for £2.95 we can do it ourselves. Disgusting price and unhelpful attitude.
September 2021 by sharon healey
Excellent service, possibly the best key cutter in the world! I presented a nearly impossible twisted key to him and he worked his magic! He saved me having to drill out and change locks. Very helpful friendly person in my hour of need, Thankyou!
September 2021 by Julia Grey
£26 for a battery for your watch??.When questioned it was explained that because my watch is Armani it?s priced more heavily, but if I have a Sekonda it?s £12. Daft a battery is a battery day light robbery won?t be returning.
July 2021 by Sandra Parkin
The service was exemplary. Such a polite man. A little on the pricey side
July 2021 by Fred Burnage
Staff very helpful under present conditions
September 2020 by David Smith
Well stocked store but he must have been having a bad day because the rudeness was unacceptable. Not good enough old chap!
