February 2024 by sue lofthouse
My husband and I went to Tui in Bedford to book a Marella Cruise. We usually book holidays online but with all of the different mobility issues my husband has we thought we?d try booking in the shop. Briony was fabulous from when we arrived, making everything seem easy and no trouble. She helped us look at different flight options, find an adapted cabin, organised getting the mobility scooter onto the plane, transfer to the ship, overnight hotel in Gatwick and parking. I have no idea why I?ve done this myself (or attempted to previously). Briony was amazing, taking the stress out of booking. I?ll definitely come back again for any trip I?m booking whether with assistance for my husband or a trip on my own. Thank you Briony.
January 2024 by Jack Boden
I've always been a bit weary about travel agents but my fears were very quickly put to rest. Briony was absolutely amazing and showed me tours and experiences I could do when I go to holiday in Japan in March. She was an absolute delight and I will absolutely use Tui in the future again!
January 2024 by Ella Brinson Green
We were helped by Briony who was so lovely, friendly welcoming and happy and made booking a holiday way more exciting with just her aura. She was especially helpful when we were indecisive about which hotel to pick and she didn?t mind when we wanted to look at things more than twice. She is very knowledgeable which made booking very easy and reassuring. Thank you so much Briony ??
January 2024 by Carl Lynch
Had a brilliant conversation with Briony about our holiday we had envisioned going on she pulled the strings and got us exactly what we were after £500 quid cheaper than what I could find my self
November 2023 by Lauren Gibson
Briony is the best! After speaking with multiple advisors I?d lost faith in TUI until I spoke with briony! She managed to sort my booking out and was quick and polite. Defiantly booking with her again!
November 2023 by Andrea Sims
What a pleasure it was! Staff in the Bedford branch are fantastic. I booked a holiday online ( which I will never be doing again I will be booking in the holiday store from now on ) I had so many questions and slight concerns about my holiday that I had booked. It was mainly about the plane as I have a big fear of flying. When I visited the Bedford tui store I had the pleasure of sitting down with a young chap that knew everything about what plane I was flying on. I have sadly forgotten his name but he even showed us the exact seats me and my party will be sitting in. What a lovely lad he was. I will be visiting him again.Very excited for my holiday to Cape Verde and was given factual and great travel advise. Would recommend to friends and familyThank you tui
October 2023 by Chris
Charmaine at Tui Bedford was invaluable in helping us find our perfect holiday. We had very specific needs but did not know where to start. Luckily her experience and knowledge helped us find what we were looking for. Thank you Charmaine! We hope you get to Japan one day.
October 2023 by Finlay
I had an absolutely terrible, atrocious experience at the Bedford location. The staff member who helped us (or should I say didn't help us) was called Briony. She was completely dismissive of the holiday we wanted to book, she made it all about her, her attitude towards us was absolutely terrible, her uniform was a state just like her attitude. I could not exclaim more that I need you all to stay away from Briony she's just there to earn her commission. Anyways, the store was lovely but - Briony, I won't forget you.
September 2023 by Rose Henderson
Thank you Charmaine for all your help in booking my holiday.After several attempts to book myself on line. you priced matched the price I had from the appI would definitely recommend Tui. in Bedford. I would certainly book from there again
September 2023 by Susan Day
My third time booking with Ellee, I trust her opinion and I always have a lovely experience in store! All the ladies are lovely here.
September 2023 by Heidi Darlow
Rebecca is brilliant and very supportive.After she helped me with an online booking that went wrong I will always go to the Bedford shop to book a holiday.Nothing better than face to face service.Hopefully see you very soon !
June 2023 by Briony Reid
Lovely shop and staff. Couldn't do enough for you. Never had any problems and any little issues the team have always resolved and gone above and beyond. Would highly recommend
June 2023 by Norman Gray
I had the pleasure of speaking to Charmaine today who booked me up a fantastic cruise as cheap as she possibly could great saleswoman and very friendly manor in all aspects to explaining in every detail 10/10 customer service need more like her about
May 2023 by Megan Spriggins
Charmaine was absolutely amazing and had patience of a saint when it come to booking my big family holiday!! Thank you so much for your time and patience!! 10/10
May 2023 by M&M Beauty World
I have never booked an all inclusive holiday before!The ladies were really brilliant and very helpful and really caters to your every need.Charmaine was so lovely, so friendly and bubbly she made my store visit a breeze.She approached me with a smile, made conversation and I knew booking in store was the right thing to do!Thank you to you all at Bedford store TUI.
