March 2024 by Alex Garratt
Helpful staff shame u get served by like 4 different ppl from start to finish rather than 1 member of staff.
February 2024 by Joyce James
Excellent and professional serviceespecially Claire
February 2024 by D G
Mr Birhani is by far the best optician I have ever seen. Went the extra mile to ensure everything was perfect for my new contact lenses. Would highly recommend.
December 2023 by Mohammed Wahbi
They returned my glasses back as new after being damaged, they didn't ask me to pay either, thanks to Ms TajI'll be a regular customer indeed J
November 2023 by Agnieszka Aga
The first visit was February 2923. Very nice service. Everything on time.In total, I went to Vision Express 7 times. The first time, the examination was done incorrectly, and therefore the lenses were incorrectly selected. After the repeated examination, it was better. Unfortunately, the frames are incorrectly selected. Pain behind the ears and on the nose.I can't wear these glasses
October 2023 by Alastair Fraser
Staff friendly and welcoming. They take care to ensure that they give you a thorough eye test. Optometrist is very pleasant. You are not pressured to buy, and if you already have glasses and they think there is little change to your eye sight, they will advise keeping the glasses for another year, as long as the lenses are on good condition with no noticeable scratches.
October 2023 by Andrezej Obuch
I broke my glasses recently leaving me a little vulnerable. I called the store in Bedford and spoke to a very kind and understanding young man called Christopher. I then attended the branch and was greeted by very professional staff who within 15 minutes had fitted my lenses into new frames. Amazing professionalism, care and compassion. Melanie was also a credit to your company. Left feeling very happy and without the anxiety I had before I visited the store. Bravo keep pushing on guys
August 2023 by Mihaela Vizitiu
Today I was with my mom for an eye test, and the way we were received and treated is was on a very high standard.I recommend them with great confidence!!Why? Because they are professional and they know their job!?
July 2023 by Giang Glazebrook
Good option, helpful staff, excellent care plans packages, easy payment plans..Well Recommended.
June 2023 by Raimis Rusteika
I really liked the staff, everything was done quickly and professionally, and I am very happy
May 2023 by Maryam Mehboob
Welcoming and kind staff. Treat you with respect even if you miss your appointment. My daughter gets her eye check up done here. I am satisfied with the services.
May 2023 by Antonio Puocci
I would like to thank Richard from the Bedford store for his support and excellent customer service, he always looks after me, and he has excellent knowledge of the whole spectrum.Thank you
April 2023 by Sharon Nunes
I was treated very kind and lovely. They fixed my old glasses also recommended treatment for my eyes I was grateful. On a scale of 1-10 I give it a 10 plus
April 2023 by Nijole Wright
Disappointed, as on the way to my appointment they called me to cancel with only 30 minutes before the appointment!!!! To make matters worse I had booked a days holiday from work.
February 2023 by Donovan Munn-Barron
Great service and expertise, a brilliant optician examined our eyes and gave us excellent information. Nice that no-one tries to sell you glasses if you don't need them. The only downside was a new lens supplier that restricted my choice of frame especially as far as sunglasses were concerned.
