March 2024 by Jake
Very rude staff. Overpriced. Avoid
March 2024 by Shan
Great customer service
March 2024 by Sarah
Same complaint as previous reviewers they offer yodel/collect + service, but every time I go the label machine isn't working, or the bag is already full and they can't accept parcels. They ask me to come back at specific time and date and when I go the same excuse all over.Will make a formal complaint through yodel. Cause sending parcels is meant to be about convenience not a blockage.
February 2024 by rogelio Cabero
Always great customer service, nice and clean shop, offering lot of services nothing to complaint
February 2024 by Hannah Mason
Offer yodel/collect + service, but yet every time I go the label machine isn't working, or the bag is already full and they can't accept parcels. You may as well remove collect +/Yodel from the services you offer. Everytime I go it feels like there is an excuse not to accept the parcel. Will no longer be using this place.
February 2024 by Julie Goddard
Popped in to pick up 2 parcels. No customers were in the shop. Reception was terrible, but luckily, l had taken a screenshot. The guy serving found my first parcel. Then 3 people came into the shop to pay for petrol, he left me to serve them. I waited for him to serve them all. Then another man and woman came in. I asked him if he could sort my 2nd parcel as my husband was waiting outside as we were going out. He told me he was on his own and couldn't do everything. He said he had to serve his customers. I said to him l was here first, isnt it first come first served? He told me l was rude and he hoped l wouldnt coming back!!Not the customer service l would expect and what a good way of losing custom
February 2024 by Sadie Gilbride
Terrible! offer a yodel service but NEVER accept parcels no matter the size. Always say come at 11. So basically anyone who works cannot use the service.
January 2024 by Agata
Used to use this station for 7 years. Not anymore. Rude staff.
December 2023 by Liz Knowles
Don?t bother with this place, whatever service I?m trying to use nothings ever possible it seems! Car wash, Yodel delivery service, Ice Blast machine? pick what you want, show up, it?ll be out of action/server down/run out of labels with no more being delivered till 4days time/broken?. I have managed to get petrol here on the odd occasion I?ve wanted it so credit for that I guess!
June 2023 by Ian Mac
Extremely unhelpful staff replacing a gas bottle. Didn't want to switch bottles within Calor's band (permitted by Calor as per their website to do so), so said all the bottles were empty after a 5 minute conversation in his native language with a colleague. Will never return despite only being round the corner!
May 2023 by Mark Thomas-O'Keefe
Terrible customer service today and yesterday trying to collect a parcel most unhelpful.Update, accused of being racist by the manager and he called the police. Police checked cctv and no racism was found because no racism was done. Absolutely ridiculous and a waste of police time. Avoid the garage.
April 2023 by Ivars Boss
I like the staff - the prices not so much!
February 2023 by Garry Brown
WISH I COULD GIVE A ZERO APPALING place had a car wash and this is the resultSpoken to the manager CHARAN WHO WAS EXTREMLY RUDE, HE KEPT SIGHING AND TELLING ME IT WAS MY FAULT. then informed that he wasn't the manager then he was the manager. Terrible customer service.he pointed out that there is a big sign saying pull mirrors in,I've also put a picture of the MASSIVE sign. Altogether shocking,the main thing was his attitude,apart from telling me I'm wrong,I was wasting his time in asking for my money back as he has other customers. I was not wasting his time I take great pride in my car.I will never go back here and I would advise any of you thinking using the car wash go somewhere else and if you want good customer service go somewhere else when this person is on the til.He wouldn't give me the name of who to complain to,so unfortunately this is my only way.
August 2022 by Harry
Absolute joke. I just wen?t to the air pump to pump up my 2 wheels and it?s £1. What a joke. It should be 30p-50p for like 2-3 mins or there should be a pump for bikers only and make it cheaper because we only have two wheels. Bikers don?t get much appreciation than car drivers do because they have 4 wheels so obviously £1 for them for 6 mins is fair but why charge more for just 2 wheels. It?s ridiculous when I could that £1 to more petrol since everything has gone up. Ridiculous. I will contact BP HQ aswell about this issue. Sainsbury?s do it for 30p which is way better but it?s out of order well tbh it should be free since nothing is free anymore. 1 final thing. A while back I did put a review about a staff member being rude to me a while back and now for some reason that review is gone. I want an explanation for that aswell. Yes dissapointed and angry with the pump prices here should be cheaper for moped riders and bike riders.
August 2022 by Mission Peace
I wanted to give a zero but unfortunately, that's the lowest you can go. They have PayPoint but every time I went to top-up was told the machine is not working. They spent thousands on renovation but couldn't spend a few hundred on this bloody machine. What awful management.