January 2024 by Mark Young
Bought some party food from Biggleswade store before Christmas, specifically "Best Ever" Prawn Toast for £7.50.Bought on 22nd December. Didn't notice until went to eat it three days later that the use by (not best before) date was the same day.Complained to customer services that it only had a few hours to use and they couldn't care less. No refund offer - we spend a lot there each year, food, clothing etc - not even as a gesture of goodwill.Very disappointed at attitude and lack of service. Will not return.
December 2023 by John Mahoney
Me and my partner were having a small midweek shop when we engaged in conversation with and employee hard at work, after a few minutes of chit chat me and my partner were approached by one of the staff manager and told we were being inappropriate in the work place must leave the store immediately and not return. We were both abit taken back and decided we would take little notice , pay for our items and leave. ?
November 2023 by Lilja Addeman
Absolutely shocking service in the Cafe. I went to order and the woman at the register laughed as she told me they were about to close. When I asked what I could order she shrugged and huffed as if I was inconvenience her by asking. I wish I'd gone to the McDonald's across the road
October 2023 by Jnib
Always a good shopping experience here even at busy times.The food hall is large and appears to carry the full range of M&S products - my advice is to bring a list as it will save you from too much of a shock when you get to the checkout!The clothing areas are also extensive and well stocked.The parking area serves a lot of shops, but there is almost always enough. Only on weekends just before Christmas is finding a space challenging.
October 2023 by Leanne Eldridge
I went into M&S Biggleswade around 1 o?clock today I was at the checkout being served by a young lady called Megan. The gentleman in front of me was being very very rude towards Megan. I just wanted to highlight how well Megan handled this situation. I just wanted to put this review on as there?s always negative feedback and this young girl handled this situation very well, and I just and I think it deserves recognition.
September 2023 by Mike Turner
Great piece of beef from Foodhall.Clothes are a good selection.Cafe not as good as it was. Lacks staff and sometimes produce. But the staff they do have are lovely and work hard.
August 2023 by Jacqueline Foster
I like the lay out of the store, it?s nice and airy and feels spacious, the staff are very pleasant and helpful, especially the food store staff,
The cafe is one of the better M&S have, the queues are dealt with swiftly unlike some I?ve been too (Cambridge is slow).
All in all I find shopping at this branch an enjoyable experience.
June 2023 by Jlo pacs
Good quality when it comes to their products.
June 2023 by Nadine Sterling
Visited the cafe here, though it was clean and tidy, and good quality food and drink, had to drop a star due to slow service and no hot food available. Also only one till which they serve the hot drinks from as well as take payment and orders too which slows down the queue considerably. Also take no notice of the menu for hot food and just go by food on counters which can be warmed up, though very slow service. We'd all eaten and drunk our drinks before it even arrived. The cafe was only half full too so hate to think how slow it would be if full.
April 2023 by John Gunter
Great just needs larger food area
April 2023 by Roman Hale
Great breakfast and very clean.
April 2023 by Linda G
This is the first time I had shopped in M&S for years I brought a jacket and trousers I kept the jacket but the trousers were to small so today I came to return them with my receipt and all I can say is the woman who served me was so belittling, I didn?t realise that I couldn?t return them without the label I did say I?m not sure what happened to it and her reply which wasn?t quiet , well it had one. She then pointed out that it tells you on the receipt that to return an item you need label and receipt.. maybe marks and Spencer?s could get the till staff to explain this to members of the public , myself had looked at the receipt but didn?t notice it she did in fairness give me a refund but I certainly will not be returning to marks and Spencer?s again .
April 2023 by Frankee Samson
The M&S cafe is a sorry excuse for a cafe ? in the last year every time we have been they advertise their hot food menu as if it?s the best thing out there and when we go to order from the brand new brunch menu we get told ?the only thing we have is toasties? it?s ridiculous! The place isn?t cleaned thoroughly, trays are left on tables for customers to move them, the staff are dim witted and rude and clearly don?t care about customer service and there is never any decent food available even though there is a foodhall just below that serves all the ingredients needed to provide customers with what they want! This place either needs new management or it should be advertised as a place to buy coffee and sandwiches because customers are being lied to every time they see the food menu and are told it is unavailable? sort it out Marks and Spencer please.
February 2023 by Mark Butterfield
At the checkout, went to pick teaspoon for my tea, spoons not clean. The general hygiene could be better, trays not clean eitherMe and my wife ordered poached eggs.(Wrong move) one piece of toast and two badly poached eggs, lukewarm. Having paid £17.75 for the poached eggs and drinks, feel its definitely not value for money.M&S You need to sort this out!
February 2023 by Penelope Davis
Very good selection of lingerie with large stock of sizes, I wanted size 10 knickers and I stocked up, I had lots of choice.This was retail park Biggleswade (we lost our Bedford store ?). It could be well stocked because it is Valentines soon but hope it continues.
