January 2024 by Gary Steve
Called to get a new jumper ended up with both jeans, jumper, and shirts lol
January 2024 by susan leake
Difficult to find a disabled parking space outside but a good bargain shop
January 2024 by Phill Ridley
It's ok, haven't been in for years, not a lot of choice, will try again in a few years time...
December 2023 by MM S
I mean, where to begin? I ordered items online, went into store to collect. Was dealt with by a lovely young lady who found my items and gave me a receipt (this is important!). I asked if I could try them on as wanted to check items before leaving. Upon trying them on, they were not right. I went back to the desk and waited in line to return them. Upon getting to the front of the queue, a young fellow took the items and returned them for me. He said I would get a e-receipt within 24 hours. Now, call me crazy but? I asked what I would be given there and then to prove I?d returned the items. He gave me the collect receipt. I explained, that proves I?ve collected the items, I wanted proof that I?d returned them. ?It?ll come in 24 hours? was the response. This then went back and forth several times until I realised I was banging my head against a brick wall. Eventually, after requesting a manager for the third time, I got someone who gave me a hand written note. How ridiculous is a company that has a standard policy of not providing evidence of a transaction?.? I?ve always been a fan of matalan but this is just another episode in a series of awful service and products. Matalan is not the company it used to be, I for one will be another customer going elsewhere in future. I?m done with them.
December 2023 by Paul James
The staff that I asked for help went above and beyond to help me so very much satisfied with this branch
November 2023 by Raymond Stevens
Again looked for a winter coat but nothing to interest me
November 2023 by craig hutchison
So cheap and very good quality
October 2023 by Balasubramanya Bhat
Great shopping experience. Prices are higher than Primark, but the quality is better too.
September 2023 by Steve Woodbridge
Everything under one roof for cheap good quality clothing
September 2023 by Chloe Lescott
Staff are rude - could do with some training in customer service
August 2023 by Linda Organ
Good shop medium priced clothes and homeware, clean and helpful staff.
August 2023 by Lesley Whiteman
I meant to write this review last time we came. Nothing has changed so this is from 2 visits. Dirty, dusty changing rooms with no chair to put your clothes on or sit down. Incredibly squeaky changing room doors. Changing rooms upstairs were closed during Covid and never re-opened, so we had to trek to the other side of the store, and back upstairs to look for alternative sizes, then back down and to the back of the store to the changing room. Not a pleasant place to shop.
August 2023 by Anthony Hammond
Not been in one of these stores for a while , purchased a item that this company stocked , impressed with all sorts items available , will visit again
July 2023 by Julia Dyer
Pleasant shopping experience in Matalan today. Store easy to navigate with a trolley and helpful staff.
June 2023 by Sandra Mallinson
Lovely store easy parking disabled parking and easy access lifts in store lovely clothes and home wear great prices worth a visit
