February 2024 by katarzyna grzywa
I have been in many BP stations, but since when you pay first and than you tank ?
January 2024 by Tahseen Choudhury
Absolutely disgusting and discriminatory behaviour by a member of staff at this BP service station. I was singled out and picked on with no reason or fault of my own and refused to be given fuel without pre paying.After asking other drivers if they had to pre pay, i was shocked to see this treatment was only for me. Once I confronted the staff member I was told that other motorists didn't need to pre pay as they had a rewards card, which he mustve read their mind to see if they had one through the store window.Once i showed him my own reward card, he proceeded to allow me to fuel up, but i rejected and went elsewhere.
September 2023 by Steven James
Nice shop but no toilet. Bad show
September 2023 by Kat T
Stopped for air and water and the pumps actually work, so 5 stars from me.
April 2023 by akom chiablam
No toilet, what type of Service Station?
October 2022 by Papele Z
If you go before the 5:00- if you don?t buy a fuel- the guy with glasses will literarily turn the back on you.Don?t waste your time and pop in somewhere else.Very disappointed as a regular customer.
June 2022 by Aidan Vaughan
The man at the ting was good. I liked him and he was a rassclart g. The customer service was outstanding. I don?t know his name but he is a credit to the British Petroleum company.
April 2022 by Jana Vyrostek
Shocking customer service. Blaming me as a customer not been given relevant information. Complaining about slippery sand on the tiles as it stick on my shoes. No apology or good service manager. Really disappointed. What only they can do is to blame you as a costumer and raising voice on you if you calmly complain.at all
January 2022 by Antony Clemmit
Shocking lazy staff, walk there at 2am ask for a particular type of haribo and tells me they don't have it yet right there in plain sight I can see what I have asked for, after pointing that out gives me a filthy look whilst dragging himself around the counter to get what I asked forClearly management needs to address this sort of behaviour as its not the first time I've had this experience from night shift staff
November 2021 by Sally Foley
Beyond rude to customers Infact vile
October 2021 by Mohamed Tarmohamed
Absolutely appalling staff member on the till. I drive 600+ miles a day on average so needed a full tank of fuel. There is a notice saying max £30 of fuel but the pumps still dispense more than that. The guy on the till was shaming every person who put more than £30 of fuel. Not everyone is a panic buyer. Some of us have actual jobs to do, and without fuel we cannot do our jobs. (I manage a security company keep retail stores, businesses and events safe.)
October 2021 by Fatima Baqi
During the fuel shortage, this was the only pump in Dunstable which provided fuel without problem. Had to queue though but tremendous job!!
September 2021 by shannan green
Knocked on the window 5 times no reply... walked down to knock again before I could get his attention... poor awareness of customers! Especially when petrol said pay first... decided not to fuel up here because this is the third experience like this.Preferred the petrol station store it was updated, staff where nicer etc...
September 2021 by Christopher Sullivan
I visited this Petrol station this week for convenience. I wanted to check and put Air in my Car tyres. I put a £1 in the Machine, I waited for a 'Beeping noise ',to tell me the Pressure Selected was right. It didn't, I went into the Shop, I explained to the Person behind the counter, what happened ?, he then explained to his Colleague in his own Foreign language what had happened to me. He said 'Give me another £1 & I will help you. I refused, saying he should put another £1 in,and show me that it's working, he said No. I was not there to argue, I left and went to Tesco. Much better service ? and their machine was working properly and it only cost 50p.I will not use this Petrol ? station at all, absolutely rubbish service.
September 2021 by Remanor Roleplay
Waited for 5 minutes with no one coming to the window, member of staff inside with headphone on even knocking on the window for another 5 minutes with no luck when he eventually came to the window he was VERY rude and abrupt like I had just insulted him personally for asking for what I would like to buy. When I gave him the small list of what I asked for he got it wrong and started cursing when I pointed this out and he had to go back.
