February 2024 by Chris Skinner
dont work for this guy. boss is an egotistical, dangerous man.
February 2024 by Cara Courage
Top customer service, a great price, and a great product. Bought from twice in fact, so a happy returning customer.
August 2023 by Michael Aston
I was looking around for a flexible, modular shelving unit to fit a specific space in my house. I came across the Boon range from Mastershelf which looked like just exactly what I was after. From my research it appears the original manufacturer of this range is a Germany company called Regalraum, but they have many reviews online criticising their poor packaging and products therefore being damaged in arrival. I chose instead to order from Mastershelf as they're UK based.I spoke to them a couple times before placing the order to confirm some details and found them friendly, helpful and extremely responsive. Pricing was competitive.The order arrived quickly and I have to say, the packing was excellent. They put extra reinforcing around the corners of the boxes to prevent damage of the components inside - needless to say it all arrived in perfect condition.I'm very happy to recommend this small family business and wish them all the best for the future.
November 2022 by Jo Langford
Quality product and delivery was super quick - highly recommend!
July 2022 by Liam Bridger
On time delivery, great service
January 2022 by steve terry
I required a particularly strong floating shelf bracket to support my 10Kg. solid oak shelf. Contacted customer services, they were friendly, helpful and professional. After listening to their advice I ordered the correct bracket with confidence.I will definitely use Mastershlef again, many thanks
November 2021 by Chris McMahon
Extremely poor service! I ordered Two shelves online a couple of months ago, made payment and it was confirmed delivery 2-5 days. I was then contacted the following day to be told that they were in fact out of stock and would not be in stock for a couple of months, but would I want to wait. I was extremely disappointed and requested a refund. I have been checking the website regularly and yesterday saw that they were back in stock. I made another order, this time paying for next day delivery and received confirmation of my order. I have just been contacted by Mastershelf customer service and been informed that once again the shelves are out of stock and did I have any flexibility to order different shelves. I have once again requested a refund and will not be dealing with them again.For this to happen once is inconvenient, for it to happen again is suspicious!
October 2021 by Kathryn Andrews
fantastic service, The shelves i purchased were very good quality, and a really good price, they look lovely in my bathroom, even better than i expected. They were well packaged, and arrived a few days after purchase. I would 100% use this company again.
September 2021 by Abu Sadikot
Ordered a floating shelf and bracket. Delivery was prompt and received item next day. Well packaged and very high quality item. Unfortunately I had to return the item as i changed my mind. I dealt with Christian- who made the return process so seamless and straightforward. Excellent customer service! Many thanks
August 2021 by Sandra Stack
Excellent service and good quality products. Would definitely purchase from this company again.
August 2021 by Fran Treb
Great service and products. Bought from here a few times. Highly recommended.
February 2021 by Jan Shally
Floating shelf in high gloss white - ordered on back order so took 3 weeks to arrive which I was advised of. Good quality shelf, well packaged and easy to put up on wall. Arrived promptly once in stock.
February 2021 by Julia
Ordered 2 grey floating shelves, they were well packaged and in immaculate condition. My husband fitted them and was impressed with how well manufactured they were.The look very good quality, and the finish is seamless. Will definitely consider ordering from this company again.
February 2021 by Tony Brown
Poor service, delivery was very late, glitch in the system? supposedly, order accepted on line then informed weeks later website is not up to date and did not have contents in stock even though it stated in stock. One of the brackets ended up with 2 of the bolts inside the shelf and impossible to retrieve. All in All poor service diabolical delivery/dispatched and not worth the prices paid
February 2021 by Steven Thorley
I purchased 2 tempered glass shelves from this company the items were really great quality i would recommend anybody to use their website to purchase from and posting was of a very good standard.
