January 2024 by Paul Nicholls
Parcel delivered here by DPD, double checked opening hours online - walked all the way there and then told by the person at the counter that the "delivery bit" was closed, he couldn't be less interested. Not sure why it needs a particular person to operate the collection point here or where that person had gone.
October 2023 by John Russell
Refused to change Ulster Sterling cash for English Sterling. Claimed they didn't provide that service. Strangely enough, the Post Office in the town centre did. Useless and pointless Post Office branch.
September 2023 by Alan Eames
Useful post office in a general store, not the quickest, but friendly service.
April 2022 by Lydia Preston
If I could give less than a one star I would - do not use this place.
January 2022 by Suzie Bidlake
The small size means there's often a queue but the postmistress is always incredibly helpful, friendly and with a smile on her face. A delight to deal with
August 2021 by Rosemary Bradshaw
Impossible to get through to phone.The phone rings until it has timed out. ti
August 2021 by Tsu M
Worst experience today. Was posting mother's day present and the post officer worker literally threw my parcel to the floor. Her colleague looked appalled and she was indifferent. I told her that she has broken my parcel and how rough it had to be given I had appropriately wrapped it and there was a fragile sticker on it and she threw it. she denied it all. I requested for my parcel and opened it on the spot and showed her and she wasn't bothered. I know this woman is usually rude but today was the last straw.Horrible service. Using main post office from now on! Its a shame cant give no star.
August 2021 by Oscar
has the be the worst post office I've ever been to
November 2020 by Lawrence Taylor
Different experience on 3 separate occasions.....1. Drove from other side of town, told post office is closed despite it being 3 minutes before close time. Told it's closed by 'our' clock. wouldn't budge despite asking if they could just do the parcel I had. Steadfastly refused and stuck to the 'our clock says 6 oclock, post office is closed' line.2. Update (6 months later): Customer service still appalling on Sunday.No one staffs the PO on sunday and I was ignored by lady serving convenience store customers while I stand at PO counter for 5 minutes. I finally speak up asking if anyone was likely to serve me and I get a hand in the face. Once convenient for the retail lady to be bothered with me, she pushes a buzzer which rings 'upstairs' to alert PO person.No one comes down and I again after a further 5 minutes ask if anyone will be serving me? no comment from convenience store lady but she pushes buzzer again. 2 minutes later someone arrives and I'm asked 'how can I help'. Polite but absolutely no apology for 15 minute wait! Don't go here if you are in any sort of rush or expectation of decent customer service!3. Update 02/12/2019 - Closes at 5pm on Sundays rather than 6pm as advertised online, not good. However the guy serving at the convenience store counter said he would deal with my one parcel even though it was 5.10pm (much better service). Got the price correct £27 (Heath & Reach PO tried to charge me £45!) and was very pleasant. Parcel recipient confirmed today it arrived safely. All good this time! raising from 1 star to 3.
September 2018 by orbyYTyoutube
Post office is divert parsel back to me instead of reciver ! Dispide it's clearly says To..... and. From.......
Have to go back to get this mess sorted!!!
March 2017 by singh maninder
Superb store and co operative staff ð??
November 2015 by Duncan Hawtin
Charges customers for carrier bags when there is no need to. Not clued up on the recent law changes. Tried to inform him but said he knew better. Bet the 5p doesn't go to charity or to hmrc.
