January 2024 by Kenny Cook
Staff always friendly, and always a good selection of food as well as the fuel is always stocked up.
December 2023 by Daniel Ciuica
The person who was working 30.11.2023 night shift . I did an uber order arround 10.30pm and the oreder has been cancelled by that person. After that I did call the petrol station and I asked him nicely why did he cancelled my order and he was very rude saying that their uber device not working and then without let me reply to him he hang out the phone. I think if that uber device wouldn't work the petrol station wouldn't be available for delivery . The person instead refused to accept the order . I'm verry dissapointed about the service and I will let everybody know about this situation , not to order anything from Shell Bilington road after 10:00pm because they won't get they order .
November 2023 by Khadija Hassan
I would give 0 stars if I could. On Friday 20th Oct. I was socially profiled by the staff members. I WAS a regular costumer to this shell garage, yet one morning, I was stopped after paying for my purchase and accused of not paying for my petrol a few days before. I mentioned that I would not intentionally do this and I know on that day I did not put petrol in my car. I only came in to buy lunch (with the higher prices, I don?t know why). They said they needed to check the cameras to prove it was me, when they came back, they hadn?t even looked at my car and provided a number plate that was no where near mine ( it would be difficult to mistake a K for a G). So they hadn?t even looked at my car or had a copy in had of the number plate of the car they state did not pay for the petrol. For someone who was a regular costumer to be accused of stealing petrol I was shocked. Why would I go back? Then be held back and find out they hadn?t looked at what car I was driving in the first place. They just assumed straight away I was the culprit.
October 2023 by Kenzo David
£3,30 for a "coffee" which is more like water and some milk
August 2023 by steve cadby
Easy to access, clean forecourt, with a well stocked shop, and friendly staff. ?
May 2023 by V.K Vimalaranjan
Fuel prices are a bit expensive compared to other shell around the area
January 2023 by Graham Chalk
I use dual fuel lpg. Pump well maintained. Staff are knowledgeable and polite.
November 2022 by Susan Beedle
At the time we went it was fairly busy. The pumps worked well, I didn't go into the shop but my boyfriend paid inside the store, he didn't have to queue up long. I saw another customer using the tyre pump and that seemed to work very well, the tyre inflated quite quickly. In all the place seems well run and is often busy.
October 2022 by Sam Shears
I had I refuse to sell part of certain times leaving a sign up this is the fourth I don?t know why but I feel
March 2022 by Richard Walsh
Shell funds Russian aggressions. Shame on Shell!
October 2021 by Federico Enni
I had an emergency with my family last Sunday, and both the girl at the counter and the supervisor helped us greatly, which we truly appreciated. It?s very nice to find kind people when on the road, won?t forget about that!
September 2021 by George Butnaru
I was disappointed when at 2 am they refused to Offer me a coffee saying nothing, just nodding when I asked if I can get a Costa coffee. Low and shameful customer service.
September 2021 by FBW Creates
Extremely annoyed that while visiting this station to fill up my car when trying to pay my phone was ripped out of my hands by the member of staff behind the till to install a shell app which is annoying as it is but during a GLOBAL PANDEMIC seems pretty damn irresponsible! What the hell goes through people's heads!!
September 2021 by Alex Plumbley-Jones
I use the Shell app, no queues or hard sell. Very quick and easy to get fuel and usual cheaper than BP. Get the Shell app.
September 2021 by Dariusz Maziarz
at 11pm I couldn't buy coffee. and the seller was very unkind and ...
