August 2023 by Patrick Phipps
Terrible service! Started off all fine, asked to collect a parcel, was told to wait for nina, so I waited 5 minutes for her. She told me they no longer do parcel collection (dispite my parcel being delivered there that day) but asked for my name, I gave her it. She went out back and after 3-4 minutes came back out, walked straight by me and talked to what am guessing is either a family/friend and other members of the public about how earlier they got robbed.After another 10 minutes another member of staff went out back to look for my parcel and she confirmed it's there but said I still had to wait for Nina, so after another 5 minutes she came back inside the store and said "oh yeah we don't do collection" then I said "how comes the item was delivered today then" she lied to me and said it wasn't (I have clear proof it was) after this she said the machine to scan it was missing, it wasn't it was right it front of us and then continued to lie and said it doesn't work and walked off again without letting me talk. I waited over 30 minutes just for a conversation that would of took 5minutes.People may say well why did I wait so long, I don't like being disrespectful, I have worked in retail before and I understand the pressure but I wish I did say something did now.This was disgusting service! I still don't have my parcel! Maybe if she spend more time doing her job instead of gossiping to customers about how the store got robbed and cared to the customers maybe this place wouldn't be such a let down...
June 2023 by asad maqsood
Extremely poor customer service. I was served by an Asian guy with black hair, medium beard and glasses (whose name is supposedly Muzzy - as he did not want to confirm) for a click and collect this evening between 8-9 pm on 6.6.23. When I was looking at baby milk as he was taking out my order, he very rudely told me off by asking ?Are you just going to stand there and watch me?? And I replied ?No?, and he said ?go then!?. I just ignored him and stood there. When collecting my order in the end, to make him reflect, I said to him ?Sorry for looking around in the shop as it?s a really odd thing to do for a customer(?)?, but it didn?t register for him. I asked his colleague his name but I don?t think the one given above is correct. When I was walking out, he came after me to ask me what was wrong (as he had seen me asking his colleague his name) and I told him that his behaviour is simply out of order, and instead of an apology, the guy was happy at the fact that I don?t know his correct name for the complaint, and rather than apology or reflection he just walked off laughing, disgusting behaviour! I have no idea why, as there?s only one guy there of this description so what difference does it make if I don?t know the name. I made a complaint to the company.
June 2023 by Tomasz Oziomek
place where staff avoiding to work behind counter were you waiting
June 2023 by Samuel Peter
They have the essentials I would say.
December 2022 by Michael Rutter
Great selection of goods in a local shop
December 2022 by Stephen Milles
Basic things are out of stock normally. Example no eggs or bread.
October 2022 by Kinga Babicz
I stopped going there, the service, especially the women are very unpleasant. you have to wait a long time for someone from the service to come to the checkout until finally offended and not nice to come. often empty shelves
September 2022 by Janet P
Went there today with friends and all I can say is awful food suppose to be a roast dinner, everything frozen charging the same as Toby no comparison certainly gone down hill if you are going to produce a roast dinner then at least produce a good one, decided we will not eat there again.
August 2022 by B1591PJadamt
Ordered a large breakfast for 7.50 pid extra 60p i think for black budding recieved 2 bacon 2 sausage on black pudding mushroom and one hash brown and a plum tomato,scrambled egg and a fair potion of beans but i would not say its a good price for the amount i got but that aside the bacon was rancid it stunk and looked like it was sitting on the side all day scrambled eggs are cooked in the microwave and as a result the water ran all around my plate and turned my hash brown into mash potatoe and my black pudding was just about saved i didnt even atempt to eat the bacon or the hash brown the mushroom where absolutely soaking from the oil so i left them as well the cheese and ham panani that my wife ordered was not even a whole rashen of ham and the cheese had a funny taste in my opinion as i tried a piece as i was still hungry as i couldnt eat all mine for obvious reasons staff seen me cussing about the state of my food and decided to sit outside and smoke a fag and pretend its allright i didnt mention anything but its safe to say im not going back and i recomend you do not try this place yourself
July 2022 by CharlieLuton
My little girl and I have been regulars at CJs pretty much since she was born, always nipping in for lunch after our classes at the community centre. However, when my mother passed away, I chose the cafe as the venue for our funeral reception and they handled it really beautifully. I gave them some flowers and photographs and they decorated the room with them. The buffet that they provided was lovely, lots of it homemade and there was plenty of food. Charlie even packed up the leftovers for us. There was no rush for the party to leave, no hovering. Overall we had brilliant service and they made a tough day much easier. Thank you
July 2022 by Mike Bentley
Clean tidy and well stocked what more can we ask!
May 2022 by Jabed Ali
Racist, I felt like an outcast and completely unwelcome to this store.Terrible place and dull.
January 2022 by Beela Ya
Plenty of parking. A little overpriced but when you need something last minute it will do. Self check out tills too.
November 2021 by Davide ITALONDONER
We leave nearby and the choice is between the Coop and a M&S at the gas pump near our house. Well the Coop is one of the most overpriced supermarket in the mid-range, this is not my opinion but a fact.More than often however I found myself to go to M&S because if I have to pay 5 pounds for some pieces of chicken tights, at least I am sure in there I'll have much better guaranteed quality than Coop.Bit of a bummer really, because Coop should SUPPOSE to be a cooperative of consumers (so it should be having clients in first place) but..hey Go to other supermarkets, cheaper and better quality!
November 2021 by A1952HYnickw
We have been going here for many years since it opened. The staff are really friendly nothing is too much trouble. The food is excellent a good variety. Charlie?s Sunday Roasts are a bargain
