March 2024 by Ashiq Shah
Got some great sofa sets and interest free, can't really complain. Obviously alot prices contain the interest reflected in the prices.
February 2024 by Lesley Hannell
Went there with daughter and so in law staff were really friendly helpful went out of thier way to help them would give them 10/10
February 2024 by David Painting
Great selection of furniture... we found the perfect sofa there after having looked everywhere... delivery was as estimated... just found coffee and lamp tables too... also has a warehouse with discounted furniture on display. Staff very helpful and well informed.
February 2024 by dnadani19
Great service
January 2024 by dee Turner
Staff very helpful not pushy hence a purchase
October 2023 by Matt Brindley
Rude, unhelpful, got some dodgy bloke in a van to deliver my sofa, he told me it wouldn?t fit and charged me £100 in cash for the privilege.
August 2023 by Daniel Bonfield
Really knowledgeable staff. Just a bit slow to engage with the customers.
June 2023 by Tracey Barry
I bought my sofa here recently. The whole experience from start to finish was great. Samir helped me and really took his time with us. I would recommend to visit dfs and Samir. I want to thank you for the easy and fast experience
May 2023 by Eddie G
Fantastic selection of sofas to suit all budgets, ample parking and super friendly staff
February 2023 by Arif
Bought sofa recently. Was a clearance product and left in store floor until for delivery today which was odd.3rd party delivery of the store recommend him. I agreed price assume all good. He arrived and was frustrated as I helped him with a bad shoulder. Once sofa was in and he said it's complicated to fix and charge extra! This wasn't discussed before and charges. I want other people to be aware of this. I will report this to head office.
December 2022 by Nauman Javaid
I have bought a sofa from them , they have used sub standard materials in 2 months the stitching is coming off and the sofa is full of fluffs they are now trying to throw everything on us, I want to advise you please don?t buy stuff from them I am planning to send them a legal notice
December 2022 by Fatima Rashid
Just a bought a recliner sofa from this store and it was delivered broken. Still trying to contact customer service very long wait timesPoor service. Please stay away
October 2022 by zig zig
Avoid #DFS so poor quality, company attempt to be ?better the IK#A?. They lies about customer service and extra guarantee. They lies about quality. Now i struggle about 6 months. After last so-called repair it?s worse. So dysfunctional so disappointing. Worst case scenario in my life I ever experience.
October 2022 by Laviuta Mirela
Yesterday I visited the shop waiting and hoping to receive help regarding some sofas but instead I was ignored by everybody in the shop, only the receptionist(lady) gave me a nod, looked in my eyes and that was all.Very bad customer service and it seems that is the same with their branch in Watford.Disappointed and will not go back again.
October 2022 by Danila Alina
Not Even one star,very bad service,ordered a dining table and chairs,after 1 month and half still no table?.. saying that they come and I took day off and nobody comes?.so frustrating .