March 2024 by Noaman Islam
Easy to locate, parking available. Staff need to be friendlier. Not a lot of communication and no acknowledgement or excellence in service. Mediocre experience overall.2.5/5
January 2024 by Dean Canwell
Ordered some bulbs for collection that didn't arrive. Purchased one bulb as that was all they had. Drove home to find that it was. The wrong one so had to drive all the way back. Was told it was the wrong one when I got there (I'd worked that one out), got a refund and was then offered other bulbs at a discounted rate due to their mistakes. But they were still the same price as you pay at halfords including the fitting fee. Staff aren't so bad but their systems are terrible and say that their products fit when they don't. Waste of an hour and a half and 30 miles of driving. Avoid if you can.
December 2023 by Big G Reviews
Great staff very helpful . Had a wiper come off on motorway and found this shop and was back on road in no time
December 2023 by Iqbal Hussain
Poor customer service, no manners to talk or respect for customer. I would recommend you to go GSF windmill Road. Luton.I would not go euro car parts again.
December 2023 by S Badar
I have ordered online due to the wrong item I have received, I returned it back, but for the refund, it took too long, I did call them 3 times until sorted out.
December 2023 by Fayaz Ahamed
The lady in the cashier is so rude and not knowing the product she selling well
December 2023 by Steve Powell
Lots of standing about waiting, even if you are just collecting and have already paid. Poor customer service, though the one person serving is doing her best.
December 2023 by Adnan Majid
Very bad customer service. I wanted to refund windscreen wipers waited 30 minutes in the queue to be told ?my manager is not in to authorise this? come back on Monday.
November 2023 by James
Despite ordering in advance and paying (and collection email received), still a 15 minute wait for 2 parts (despite no queue).
November 2023 by Rob hartles
Great selection of stock but the store is always busy que in out the door
October 2023 by erin jeffers
I desperately needed a car battery ASAP so after searching euro car parts close to me, Luton was the only one that had the one I needed in the same day. My boyfriend travelled for me which took an hour to get there , once he was there he was given the battery. It wasn?t boxed, and had no caps on it either so yes it was suspiciously but regardless, I?d paid already on click and collect. We connected it to my car and the battery was completely flat! We?d hoped that they hadn?t sold us a faulty battery on purpose, so we hooked it up to a charger which immediately it came up with an error code, and wouldn?t hold any charge at all. Stay away from this place if you?re looking for a battery, they?re obviously taking faulty returns and reselling them and scamming customers. I tried to get it returned at Bedford, as it?s closer to me to which the whole situation became a COMPLETE NIGHTMARE, due to the shocking customer service they provided.
October 2023 by Adrian Chase
Excellent and quick service!Ordered some items a few months ago and was treated disrespectfully by previous workers however was surprised with the great service provided by a new face this weekend.Definitely coming back
September 2023 by Amal Machkour
Update few days later: Just spoke to Nalain and apparently he is just as helpfull als nini is. I love this place. This time i had to change my brakes so i wont kill people on the road anymore. so glad??I spoke on the phone to « nini » . he was very helpfull and found me al the parts i needed. we need more people like this.
September 2023 by Mishbah Razzaque
Collected Car Parts 4 Less order (same company as Euro Car Parts) order. Quick friendly service.. with lots of on site parking.
September 2023 by Wiktor
+ for location- for giving too often wrong partsExchanging parts is non problematic, so 3 stars instead of 2. Bad service. Asked for location of items not available at this ecp told me you can just order them. Watford was great. I got my answers straight away. Very professional and quick service.
