March 2024 by Charlene Powell
Had a very experienced buying watches with my husband the sale representative Gemma was very helpful and professional thanks very Gemma for your help.
February 2024 by Cathy
My mother brought me a ring for my 21st birthday which I still love but which was long ago too small. I took it to H Samuel in the Mall and they arranged for it to be made bigger. I collected it today and it now fits perfectly and has been cleaned and polished. I?m so happy, I don?t think I?ll take it off!
December 2023 by Farzana Akter
Phil was very nice and helpful 100% would recommend it
September 2023 by Alan S
Always great service
June 2023 by santo antony
High quality
April 2023 by Joseph Akintunji
Visited the shop for a Mother?s Day gift.
April 2023 by Juan Carlos
Nice place, nice staff. Needs more watches haha coloured dials please!
February 2023 by Andrea Singh
Very unhappy with the service today ! Bought bracelet last week , came in with the issue , assistant corrected the issue , I was not confident with the issue repeating again and wanted exchange he said can?t be done if there is no issue ?my receipt clearly says all ? all items can be returned for an exchange or refund within 30 days !!!
February 2023 by shahalam miah
Good point to buy jewellery and prices are reasonable
January 2023 by Christopher Sullivan
I had asked my wife about buying some rings ?, we went reasonably local, Luton, not the best to shop, but H.Samuel did the trick. Choice was good, service was excellent, price was also reasonable. Very pleased with outcome.
December 2022 by S. A
My son bought a watch for me from H Samuel at Luton store and they gave a voucher of £25 off when we spent £75Unfortunately I didn?t like the watch and asked my son to come with me and I would buy with my choice so we popped there today afternoon and asked to exchange the watch and asked about the voucher if we can use it with new purchase but the lady denied and said no and she takes the voucher Back with the watch and asked her if you returned this watch or either you exchange the watch you don?t be able to use the voucher??? But my question is if I use the voucher first and get £25 off with new purchase and then I return my previous item back to them then what they had an option to take the voucher??? Here I must mention that don?t show your honesty at these kind of spaces where nobody can understandSo disappointed today with that ladyI mostly go Milton Keynes Hsamuel but today?s was bad luck and had a bad experience in my destiny that we went in Luton store
December 2022 by peter brennan
very good service, couldnt have been more helpful
August 2022 by Lee Brimmer
Good service and prices
July 2022 by Albert Saul
The manageress was very friendly and helpful she told us she had worked for H. Samuel for 42yrs
July 2022 by Kim Reynders
New watch at nearly half price and amazing sales assistant ?