November 2021 by Sukhmanpreet Singh
I came into see Umar for my banking service. He provided me with Excellent service. I also met the manager George who passed his business card for any further help and support.
November 2021 by AKS Muhammad
My first bank account here in england. I was recommended by a friend and i must say he was totally right. The staff are so friendly, polite and the service that was provided by Umar was excellent. He talked through the banking and savings services to me and explained in detailed. I am so happy to start my banking with Halifax.
November 2021 by Fokhrul S
Excellent service by all staff here at Luton Halifax. Umar really helped me with my online banking, which now saves me coming into branch to do any transfers I can just do them all at the comfort of my own home. Keep up the great work Halifax Luton.
November 2021 by Samar Ahmad
I came to UK in September 2021 and my first bank account has been opened here with Halifax. Mr Younas has provided me with Excellent service and gone above and beyond to help me with my banking services. I am so happy to open my first bank account with Halifax.
November 2021 by TAYYAB HUSSAIN
My first ever bank account. I was recommended by a friend to go to halifax. I got a appointment made in Mk very quickly for the following day in luton. I met Umar the consultant who was very polite and provided me with excellent customer service. He talked through each step and made me understand what the difference between banking and savings is. I would recommend my friends to visit halifax and come and speak to umar.
November 2021 by Temilade Akinade
Seen, when wanted! Excellent service provided by Mr Younas who is very polite and a great person. My first bank account in England and I am pleased to open it with Halifax.
October 2021 by Patel Hardik
I visited the halifax branch today and saw a consultant by the name of Umar. He provided me with a excellent customer service, talked through all the accounts and gave me the option to choose from he really went above and beyond for me and my partner. I will be recommending my friends and family to come and see Umar.
October 2021 by Tng Dan97
Today i go to halifax luton bank. My friend send me. I see one staff member name Umar, he give me very good service. He help me with my bank account and for my partner. Very good man. I tell my friend go come see this man for bank account.
August 2019 by mtp 9400996328
excellent customer service provided by Umar in the Luton halifax branch, he spoke to me about each step of my banking and savings needs. He asked what my plans are after i have completed my study's at university, do i have plans on staying here or going back to India. Umar exceeded my expectations and made me much better of also demonstrated how to use my online banking so i can use from comfort of my home.
August 2019 by Irene Naeem
There was rude man who had a bad impression of me which I felt utterly disgusted about so I decided to leave and join another bank before I meet anymore rude people
May 2019 by Florence Onumonu
Long queues at tills because only one till is serving instead of four; deposit machines erratic; staff training at the expense of customers
September 2018 by jashim uddin
It's so long waiting and staff are unhelpfull
September 2018 by Furahisha Karahusi
Absolutely disgusting! Had the worst experience. When I finally saw somebody he was rude and not friendly kept on gossiping with other workers even interrupting the conversation. Unprofessional and awful customer service.
January 2018 by Damon Owens
Useless. Firstly there is always only one counter open when they have 3 positions and there always seems to be multiple people that COULD be serving but aren't, secondly - I know it's a bank, but they shut way too early, it's never accessable half the time because they always have the doors closed for periods of time anyway. An annoying place overall.
January 2018 by Diane White
First impressions are dirty and dated, the seating is filthy. The first man I spoke to after entering came across as rude and arrogant, I told him why I was at the bank and explained I needed the cashier first. After that when he approached me again he asked me again what I wanted then told me I'd have to wait to be seen. I waited 20 min.... And even had to inform him an elderly gentleman was struggling with one of the machines to which he pointed at another area and told me to wait there! Appalling service I'm thinking of moving all my accounts to another bank. Only positive customer service was a lovely polite lady who tried to assist me.
