August 2023 by Waseem Waqar
Absolutely rubbish service.Manager needs to learn some manners. He thinks he has done us a favour by opening this pharmacy.Arrogance for no reason Makes him look stupid.
July 2023 by Ieasha Lewis
Mental seeing all these bad reviews, my experience was great.I called ahead to see if they had something in stock as my 9 year old had an accident at school, the store was busy but the pharmacist was nothing but helpful and polite when we arrived, talked me through what to do and gave me the right things. Really helpful, thank you!
July 2023 by Yoshiko Hanae
Bad customer service, left me waiting for 10 minutes while they busy themselves doing something, not even tell me saying hold on i'll be with you in the minutes. Ignorant is like I'm not even there or maybe just maybe my face don't fit! Lol but I gave that blonde lady a piece of my mind
May 2023 by Iftikhar Khan
unfortunately Guys all the bad reviews are true about this pharmacy, some of the staff are really rude, including the managers, they seriously need to learn some customer service skills.
April 2023 by Naima Ahmed
Rude arrogant pharmacist think he's new. They had half of my child's prescription I said I'll take and then either come back for the other part but he said no dont make sense to do that so I said OK ill get both tomorrow literally went to the car was less than a minute came back in and said can I get prescription other chemist has it.. he was so rude saying I've processed it next time be more decisive don't waste my time. It took him less than 10 seconds to give the prescription and what could have processed that you couldn't undo in the same minute it took you to do it. I came in with my 2 year old i have 2 toddlers and can't be coming in and out so I made a decision and called elsewhere. Regardless of mu situation which he doesn't know there was no need to be rude as I was polite I will do what's best for me and my kids not what best for you time. Which might I add that pharmacy has plenty of as I've seen them sit there doing nothing while the phone line rings away. Absolutely disgusting and other reviews clearly show the same
April 2023 by Charlotte Wardle
Came into this pharmacy in march and due to issues with dispensing my daughter's inhaler with 'pharmacy to you' requested an inhaler and was met with the foulest attitude from the blonde lady behind the counter after witnessing her rudeness towards someone else. We then revisited today in need of another inhaler after again being let down and after being rushed back and forth between the doctors and this pharmacy. After explaining we knew this wasnt their fault was met yet again by the attitude of the same woman. She then began to passive aggressively talk about me to the pharmacist and when being told that I was less than a meter away still continued to refer to me in the third person all whilst my asthmatic daughter was experiencing signs of an asthma attack. When asked who will be accountable for her having an asthma attack I was met with the crude response that it would be pharmacy to you in Leeds. Very helpful, as working in care myself if I ever spoke to someone like this I would expect to be disciplined. Jardines you need to address this.
April 2023 by Adilah Sherazi
Blonde woman working at the till is absolutely vile. I had a note to pay with and she had asked if I had anything smaller or a card. I said no, so she starts making faces and just talking down on me, going on about ?its easter? as if that has anything to do with why shes upset? Ive always come to this pharmacy but this woman at the till is really giving this pharmacy a bad name. There was a nicer way of saying it but she then just found enough change to give back. So she just berated me for no reason. Absolutely disgusting. We get youre having a bad day but stop taking it out on the customers.
April 2023 by Ibrahim Khan
Didn't want to give a star, was reluctant to go after seeing the reviews but thought it can't be that bad. It is! Pharmacist and Reception lady (blonde one as everyone else described) the worst customer service. Avoid at all cost l.
March 2023 by Megan Gallagher
The staff are very friendly and helpful. Any items not in stock are delivered quickly. Thanks team!
January 2023 by Vannie Hall
Blonde lady on counter so unbelievably rude, it's shocking. I complained to the pharmacist months ago and yet no change. Went back in there today and the way this woman speaks to ppl is atrocious. Not long after I went in my neighbour went in and she too witnessed rudeness from this woman. To JARDINES...... DOES THIS WOMAN OWN THE PHARMACY? WHY DO U CONTINUE TO EMPLOY SUCH A PERSON TO DEAL WITH PEOPLE WHO ARE ILL AND THE LAST THING WE WANT ISTO BE PATRONISED!!! AND TELL HER TO STOP CALLNG PEOPLE MADAM!!!!!!!!!!!
December 2022 by Imtiyaz Ali
The staff are so rude and arrogant don't want to listen to you
December 2022 by Anita Smith
I didn't want to give them 1 star but Google wouldn't let me post it until I'd given them a rating. If I could award minus-3 stars I would.Have tried calling this pharmacy numerous times on behalf of my elderly father and it's the same each time. You get through to a recorded voice that tells you you're caller number 3 or 2, then it goes to number 1 but no-one ever picks up. You can be on the call for 5, 10 or 30 minutes, no-one picks up. So either they've rigged the answerphone or they just don't answer. Shockingly bad service if you need to speak to someone urgently.
December 2022 by J Binnie
Blond lady English lady receptionist is very rude impolite and does not know her stuff when asked questions. The manager doesn't care either, not interested.verypoor service at that chemist
October 2022 by Haque
Unprofessional waste of time, also creams were damaged.
October 2022 by Rayyan Khan
The worst customer service I received by this new pharmacist I was told they will not serve me after waiting in the queue for 30 mins. The prescription was already sent to them and all ready waiting for me to collect, they just had to pass me the packed medicines for my son who suffers from severe allergies, the new lady pharmacist there refused and asked the workers to stop and not serve me because whilst I was waiting for 30 minutes in the queue, it was gone past 6pm their closing time. When I refused to leave she rudely said ?if it was that urgent Why didn't you come before??I have four children including a baby, she said this not knowing what I am going through that?s why you don?t judge others, she put me through so much stress, Karma will serve her soon In Sha Allah. she didn?t want to spend an extra 5 mins to serve as she said she doesn?t get paid for it. We all work, we all have issues, sometimes we spend 10/15 mins extra at our work places but that?s not how you treat others. I was there just after 5:30 and they close at 6pm that they had recently changed from 6:30 to 6pm only found out during my wait in the queue. None of them 3 serving knew what they were doing, they told the patients who were front of me at 5:40 to go to another pharmacy because they can?t find their prescriptions, they said how could they go to another pharmacy when the doctor has sent their prescription to Jardines but they argued and made them leave and a few patients who were waiting behind me tried telling her that they had been waiting for too long and it was only the 3 of us and that they will appreciate if we could just get served, she could have served us instead of arguing for 10 mins but she called the head office in front of us to tell them it?s gone past 6pm and told us to leave. I don?t care about the head office, I needed my sons medicines. She said she?s a patient herself and has her own life issues so she can?t serve as its a few mins over 6pm, absolutely disgusting behaviour from a professional like that. You guys don?t even deserve one star. I?ve been coming to this chemist for many years and never come across this situation before.You don?t realise what you put me throughRemember Karma will serve you soon!!!
