January 2024 by ilya nikiforov
Definetly better than roaring meg in Stevenage. It's all about management and politeness.
December 2023 by Metallic Unknown
Piping hot food, never had issues with orders here, friendly staff, good atmosphere.
December 2023 by amaan qureshi
Good customer service and good foodNice and
December 2023 by Fayaz Raz
Very pleased with the store,inside was clean and the staffs were very helpful and kind. The food was hot fresh and crispy.
December 2023 by clifford baptiste
The service I received was excellent in terms of the person taking my order was very professional and polite. However I ordered a 3 piece variety meal to take away and when I got home and tasted the meal which included various different pieces of chicken and also the chips tasted absolutely horrible, as if they had been cooked in very old oil and reheated again over several days. This is totally unacceptable considering this meal isn?t cheap but just ended up in the bin. Unfortunately I won?t be using the services from this branch of of KFC again.
December 2023 by Eve Sutton
I got a large order for my entire family? 4 trilogy box meals, a wrap, popcorn chicken, a portion of hot wings and a zinger burger box meal with coleslaw.The wrap was freezing cold! Popcorn chicken was like rubber and the hot wings had very clearly been reheated! I was sent 3 of the wrong items on top of this. I got a normal zinger burger rather than the tower zinger burger in the box meal, a regular chicken burger in one of the trilogy boxes when it should be zinger and a gravy instead of coleslaw in the tower box meal. (I am extremely allergic to the gravy?). This is DISGUSTING! And I only received a £3 refund from my complaints when realistically I should?ve gotten £20 MINIMUM back for how ridiculously awful this food was! Will definitely NEVER order from here again. Extremely disappointed.
December 2023 by Mark Dodd
Well went for a stuffing tower burger, got home to find this is what it looks like.Nothing like the pictures on the app won?t be going back.
October 2023 by William Lee
Purchased a 10 piece family feast along with extra hot wings. Got home and discovered 7 pieces out of the 10 pieces of chicken were small drum sticks. This is not KFC policy. Customer should get a variety of different cuts. Very disappointing.
October 2023 by Entery Pointaccount
The Pepsi tastes like orange and the food is soggy and wet the buns of the burgers taste mostly and disgusting I don?t recommend this KFC and I won?t be coming here
September 2023 by Rebekah L
Gone a bit downhill since opening but its ok. You know what your getting at KFC. Customer service could be better but, I suppose you get what you pay for.
August 2023 by Rebekah Lawrence
Gone a bit downhill since opening but its ok. You know what your getting at KFC. Customer service could be better but, I suppose you get what you pay for.
August 2023 by Josh Wood
Consistently poor and rude customer service. Staff not wearing uniform or name badges. Store is dirty with chicken on the floor. Food is always good quality.
July 2023 by Andreea Mihalea
I usually don?t write these types of comments because I have worked in this industry and I know how it is, but this KFC has a very poor customer service ( for example, you may know the table numbers, they do not bring the food to your table even if they are not busy), earlier on today, I have ordered my food for take away, but the lid from the juice was broken, and of course I spelled all the juice on me, in the car, and on the food.
July 2023 by O
A worker called Amaan Qureshi was really helpful, brilliant customer service, would recommend!
July 2023 by Ally wells
The amount of times the order has been wrong is ridiculous. Keep thinking they will take care next time only to realise they fail every time on reading the order thoroughly.
