January 2024 by Colin
Went to the shop with a return and an online order collection. Very efficient service and girls very helpful. The store was very tidy and .uch better than I remember.
December 2023 by Farhana Sutlyaj
Bought trainers 2 weeks ago in the begining of December and came back to ask for replacement as they didn't fit. Spoke with an older black woman and she refused to take them back as it had the smallest piece of dirt right underneath the sole and that "if it didn't fit, I should've bring them straight away". Tried to explain to her (very calmly and politely) that they haven't been worn at all , but she literally turned her back on me and walked away while speaking loudly on her radio. I don't care about the 30£, I'll never go back there.
November 2023 by Oana Farca?
Opening time is 9. But she opened for a staff But not for the Customers . I wanted to quickly grab something and leave as i start uni At 9:15?. But this is very not apropiate to display that you open At 9? when you Dont
September 2023 by Tracy Ann Garwood
Bought trainers online and they were faulty so returned them to store.They seem to have got lost in transit and New Look customer service doesn't respond to either e mails, messenger, chat box or WhatsApp and there is no phone number for them. Appalled
September 2023 by Rudra
Nice collection, well stocked.
September 2023 by Sukanta Rudra
Nice collection, well stocked.
June 2023 by santo antony
Good experience, good Service
May 2023 by Priscilla Surfraz
Nice big shop with lots of choice in clothing and shoes and bags
April 2023 by Kathleen Suttey
Ok but could do with more tills open and turn the music down
March 2023 by Mark Cottrell
Service is good and shop laid out well.
February 2023 by Anita Cerepes
Customer service is rubbishThe girls behind the till are so but so slow that you want to leave all your shopping there and get out of the shop .I've been in there Saturday (21.01.23) morning and I couldn't believe the slow motion they are moving with ...and also the way they are speaking with is just shows that they don't feel to work or just they are so lazy and makes you feel like u disturbing them and isn't the right moment to do your shopping...
January 2023 by Anonymous
The shop floor needs a good mop down, looks like it's never been wiped for years, the fitting rooms smell, again floors are dirty in there too and the mirrors are dirty, the shoe pair sizes is mixed and missing, also one of the staff, the short fat girl appeared abit rude.
January 2023 by Andrea ?And4444? Bailey
Great big shop. Always have to queue to pay which puts me off buying anything . Nothing in size order on the rails, a total rummage sale
January 2023 by Andrea Bailey
Great big shop. Always have to queue to pay which puts me off buying anything . Nothing in size order on the rails, a total rummage sale
December 2022 by Sandra Mallinson
Some nice bits here and good items in the sale for Xmas clean and tidy staff helpful