November 2023 by Bis Kwame Donkor
Great ??
October 2023 by Noel Sugunaraj
Staff member on 26/09 @ 8:40pm gave really slow and a ?I can?t be asked? service like he didn?t want to be there. Took longer than usual in any subway I have been to. And customer service is a must, as I am a manager at Sainsbury?s. Check my linkedin.
August 2023 by Dan McGuigan
Clean and good range of products. Staff distracted by Uber Eats order so started making that in the middle of our families meal. This resulted in a long lag between first (toasted) sub and final sub being ready. Similarly also meant the subs were thrown together rather than the careful placement you expect from Subway. E.g. all the cheese at one end, main filling on the crease of the sub so it fell apart when picked up, sauce not even.It was just rushed due to more focus on the Uber eats customer rather than everyone equal.Not bad, just no way near the standard I'm used to at subway.Vegetarian options: Excellent vegetarian optionsKid-friendliness: Good choices for kids and easy for them to customise
June 2023 by Konapala Naveen
Disrespectful staff , After taking the order they are saying that dine is not allowed as we are closed . Why did you even take order when you are closed . Am i exepected to eat foot long sub with some sides on the road . Was there for a movie in galaxy mall .The sub was also roasted to black and hard , even after timer is completed no one came to remove the sub from oven for long time , which is obviously going to be badly roasted and cracking taste .Would never recommend this .
January 2023 by Will
Ordered online. Certain salad items not included also missing the hard boiled egg that I paid extra for.
September 2022 by J Marie
Basic subway good for quick bite to eat
June 2022 by yvonne Mcconnon
The staff at the galaxy shop Luton are so rude not very helpful , like they can't be bothered with the customer I went with a 1 star as you can't do zero, the workers should learn customer service from your other branches where nothing is to much
May 2022 by Colwyn Savy
Absolute laziness from these people. I ordered nachos with extra chees instead of salsa. The guy says he can't put extra; to then put salsa when i said not to and f all cheese. Never ordering from here again, it should be shut down. The other 2 provide much better service. Not to mention also charged an extra 30p for the so called "extra" stuff he "added"
May 2022 by Maryam
Went in here for breakfast today morning and was served by a very moody gentlemen. I felt like I didn?t have a chance to choose what i wanted because he seemed very intimidating, and moody. Customer service was extremely poor, he didnt even try to explain the meal deal offer and went to charge me more than what i bargained for. Will not be going back here!
April 2022 by Maryam Raqeeb
Went in here for breakfast today morning and was served by a very moody gentlemen. I felt like I didn?t have a chance to choose what i wanted because he seemed very intimidating, and moody. Customer service was extremely poor, he didnt even try to explain the meal deal offer and went to charge me more than what i bargained for. Will not be going back here!
April 2022 by Neil Lagon
Wanted to sit in to eat. They decided at the moment to close seating and start cleaning over 2 hours before their official closing time.
March 2022 by Shutie
Ordered vegan meatballs, was given meat. Ordered vegan cookies, they just put any cookies in. No respect for people's dietary choices I would not eat here if you are vegan!
August 2021 by Joshua Taylor
Ordered vegan meatballs, was given meat. Ordered vegan cookies, they just put any cookies in. No respect for people's dietary choices I would not eat here if you are vegan!
July 2021 by Kingsley Kehmo (Jaff)
Less people than usual in the past but it's because the big pub next door is open now with more seats so of course hehe people go there more do the scene there and the workers aren't/don't feel the same but still good food. Thumbs Up!
July 2021 by Bluebell_uk 2012
Good service, well spaced out under Covid guidelines. Only downside was the person making my sub didnt change gloves between my order and the person in front of me so they'd been touching meat products before doing my vegetarian one. Im not that bothered but I know this will be a negative for others
