July 2023 by Google user
Previous experience were really good. Now the customer service is extremely poor. The fragrance are never in stock (on four different occasions)\\nI asked for a specific fragrance and told it was unavailable, but available in EDP. I thought great i wanted the EDP version anyway. Mind you, I was given a sample and proceeded to purchase. It?s only when I got hope and sprayed I find out I?ve been sold the ?Deep Blue? version. Just ruined my entire day and flushed £50 down the toilet. Don?t think I?ve frowned this much in my life\\n\\nNEVER EVER SETTING FOOT IN THIS STORE.
February 2023 by Fernanda Vitorino
Extremely efficient service.
January 2023 by Alexandra Mirea
I entered the shop this week to return a previous online order. I didn?t even got to finish my sentence, as the girl on the counter rudely interrupted me when she heard the word ?return? and told me to go away and call customer services, because she can?t process returns.I went home and contacted customer services, and surprise, they confirmed that the employee had to process my return because online orders can be returned to all of their shops.Thanks for a really bad experience, I will never use this company again.
October 2022 by Som Som
This has been my local TFS for quite some time now and very pleased on every occasion. Great staff. But I must profess, I really like the stylish lady at this TFS - very knowledgeable and just lovely person to interact with; Bharti I believe her name is. Many thanks! ??
October 2022 by Papiya Rosewhite
Unhappy with their customer service.
September 2022 by Cheryl walters
Amazing staff and manager I love shopping there I don't go anywhere else
September 2022 by Joy Gee
Very poor customer service
July 2022 by Jamie
Rajesh is always very approachable and knows his fragrances. Take advantage of the loyalty scheme (20% off) too.
July 2022 by Samiyah xo
Misled with the wrong prices.! A perfume was priced £30 but the last scanned it and it was £50. Even online it was £30. Never coming back here again.
April 2022 by Jeren Nuriyeva
My day starts so good as my family members give my birthday gifts. My husband bought to me perfume from this shop , which is I opened and don't like it at all. Straight go to shop for exchange for any other perfume. But the ladythat serves looks and acts bossy. Offered me to sell perfume in Facebook. WOW so shocked. Newer ewer will go to this shop even my favourite will be only here .
March 2022 by adeola odeyemi
Lovely collections
December 2021 by samantha Freckleton
Great. Tried on some sweet perfumes. Bought an inexpensive gift. Might come back another day.
July 2019 by Raheel Malik
Great service
March 2019 by Zilvinas R
Helpful staff, lady named rare fragrance I described to her, and even offered delivery...
October 2018 by CH Khalil
What a moody lady that works here. Rude. If u donâ??t like your job then piss of home. Last time I go here ever.
