October 2023 by Linus X
This was the only place I could get a copy of my paxton fob. Pretty expensive though, but they had it. Every other key shop said they didn't have it.Reduced one star, because the guy manning the shop wasn't available, and had temporarily closed the shop during the day. Had to wait for a while.
September 2023 by Jamie Forsyth
Google states that this shop closes at 5:00 p.m. it was already closed today at 4 p.m
September 2023 by Keanna Ewen
can't fault the customer service and knowledge, thank you for being so understanding and helpful with cutting my keys
August 2023 by Dave Mingay
Shut on a Saturday lunchtime. Turn up and he's just putting the shutters down. Give him the benefit of the doubt and busy myself elsewhere in the shopping centre and go back 20 minutes later.... Still shut.
August 2023 by Islam Uddin
The guy in there is all talk, he couldn't even stitch a 4cm line straight. Very unprofessional workmanship.
June 2023 by Andy P
Couldn't cut a safe key for me. Other than that he was polite.
June 2023 by Andy Pickles
Couldn't cut a safe key for me. Other than that he was polite.
April 2023 by christina821210
It was closed during opening hours. There was no signage when staff would return. Mall security said they were closed because the staff member was on his own and went on a cigarette break. (?) When I went for the 2nd time he was not on his own and was rudely joking with his colleague. Very unprofessional, especially while serving a female customer. To top it off he said he could not help, even though I had the same repair carried out in one of the other Timpson branches before. Absolutely useless. I honestly do not know how some people keep their jobs. If there was an option to give 0 stars I would give 0.
March 2023 by Emaan Ahmed
Got my car key fixed it was done perfectly, Isaac and Mark made me feel so comfortable and they?re so nice would definitely come back and I definitely highly recommend
December 2022 by Kazik Brzezinski
Excellent service, highly recommended.
October 2022 by Miss CNYP
Had 3 keys cut here...quick and efficient service and reasonably priced. Very excellent!
August 2022 by Esther K.
Closed during the day
October 2021 by Miss A
I went to change my car batteries and the man put wrong batteries in my keys, I went to double check with him he did something but still keys didn't function. He said there was something wrong with coding etc ... I called Audi and they believed that the keys are fine and that there is battery problem. I went elsewhere to get my key batteries changed and the person said the same thing that they put wrong batteries. Timpson didn't even offer an refund at all and I paid £29 for both of keys... I got it done from Leagrave for £10 and its working perfectly fine. Never coming here again!
May 2021 by Sharna Raine
I visited the store on Friday because I have been having issues with my cat key, the cover manager was brilliant! So helpful and gave loads of great advice I needed and fixed the key!
May 2021 by Justin Joseph-Beeston
Very helpful staff.
