“Excellent duty of care for myself - and my unborn child. 8 months pregnant and needed medical attention and was unable to get through to my doctors surgery. NHS111 referral to the pharmacy ensured I was triaged by a V300 prescriber who also escalated my concern for a telephone GP appointment with my surgery and I was attended to. Not only was all this possible in under 6 hours they even called me before the end of their day to check I had been contacted and helped, before they left for the day. I’m sorry I didn’t get your name when you called, but you truly made the outcome of my day turn around.”
Pharmacies
“Excellent duty of care for myself - and my unborn child. 8 months pregnant and needed medical attention and was unable to get through to my doctors surgery. NHS111 referral to the pharmacy ensured I was triaged by a V300 prescriber who also escalated my concern for a telephone GP appointment with my surgery and I was attended to. Not only was all this possible in under 6 hours they even called me before the end of their day to check I had been contacted and helped, before they left for the day. I’m sorry I didn’t get your name when you called, but you truly made the outcome of my day turn around.”