March 2024 by Hayyan Choudhry
The owner of this store Tej Jassal does not pay his locum optoms. Chasing him for months on months, he promises to get back to me but fails to do so. Court proceedings will now commence. Please note everytime you visit this store, the optom you are seeing will most likely not get paid. I will also be writting a letter to Boots informing them of how Tej Jassal is ruining the name of Boots with evidence attached.
March 2024 by John Alders
arrived a little early met by a very helpful receptionist took details and started tests, met optician very thorough examination, ordered glasses all done in very good time.great friendly efficient service.
March 2024 by Amrita Fernando
Sarah was very friendly & professional. Rav was his usual friendly, efficient, professional, not rushing you self which is always appreciated. I feel he cares about his patients and gives us the best advice & service.
February 2024 by Tony Tydings
I was very very happy with the service, your staff were so helpful and professional
February 2024 by Chris Ayres
Excellent very friendly and professional staff
February 2024 by Jane Bedwell
Very disappointing. The Ascot branch appears to have changed hands as the previous owners have retired, and the current people are not doing a very good job of running it. I booked an eye test 3 weeks ago and on the day it was cancelled. I rearranged it for a week later, and again on the day it was cancelled. On my third attempt I had no phone call, so turned up for my appointment only to be told that there was no one there who could test my eyes. The lady "holding the fort" on her own was lovely and I felt really sorry for her having to deal with people who were expecting a service, but didn't get it. This is no way to run a business, or treat your staff. I understand they are relying on locoms. Surely it would be better to close it temporarily until you can guarantee you can provide a proper service.
February 2024 by Uday Roy
Friendly staff who help and guide you through your appointment very professionally
February 2024 by A P
Our family have experienced a brilliant service from Boots Opticians Ascot for many years. Friendly, comprehensive and efficient care. Thank you.
January 2024 by Victoria Stott
The lady who greeted us on arrival and who took the scans was so friendly, and she was a great help advising me on new frames (which ones suited me best etc.). The optician was also extremely friendly and had a particularly lovely nature with my little boy, who was nervous about his first proper eye test. He put my son at such ease that he was chatting away to the optician in a way he wouldn?t usually with new people. I was very impressed. Thanks for the excellent service. I?m looking forward to collecting my new frames! :)
January 2024 by Richard Cowell
TOTALLY DYSFUNCTIONAL PRACTICE.I HAVE SEEN 4 DIFFERENT EYE TEST EXAMINERS IN LAST 3 MONTHS (LOCUMS APPARENTLY).ALTHOUGH THEY HAVE ALL BEEN PROFICIENT AS INDIVIDUALS, THERE IS NO CONTINUITY.MY CONTACT LENS PRESCRIPTION FOLLOWING MY FIRST TEST WAS LOST OR NOT REGISTERED RESULTING IN YET ANOTHER VISIT.
January 2024 by liz bellamy
Very efficient and professional.
December 2023 by Biker Bu
A nice warm welcome. Prompt service. 2 lovely ladies. Honest advice given
November 2023 by Donna White
Very good explained everything which hasn?t happened before and we?re very helpful and friendly. Didn?t rush. You had time to explain and had time for you. Not rushing you at all. Very good experience. We will be going back next year like we did this year excellent service
November 2023 by Joanna Brewer
Eye health and tests were explained in detail and tests carried out thoroughly.
November 2023 by Ian Head
Appointment delayed by 20 mins . Staff friendly and efficient. Why oh why mix up men?s and women?s Frames on the display?!Limited offering of non designer frames