January 2024 by Paul
Great chocolates great service!
August 2023 by Lenka Ákossyová
Very good hot chocolates and pralines, clean shop, nice staff
August 2023 by lucia de Freitas
Dark hot chocolate with coconut milk. Amazing. My young boy loves the ice cream. Team was lovely at serving us.x
July 2023 by EOT225
Participated in the Chocolate Love Match Event. Got to try a number of chocolates I wouldn't have normally and discount on purchase.
July 2023 by Michelle McMahon
Amazing milkshake, a little on the pricey side but a with a discount as a vip member. A delicious treat on a hot summers day
July 2023 by eyad jassim
Very nice service... and the chocolate milk shake is amazing
July 2023 by richard wells
Top quality products served by a friendly and helpful team.
June 2023 by Olivia Andrews
Awful and completely unprofessional customer service.Ordered and paid for a milkshake with their chocolate whipped cream on top however when making my drink the whipped cream machine ran out and they proceeded to serve me the drink with the last splatter of cream all over the side of the cup.The server asked if that was okay and I said no and proceeded to ignore me and continue to place to lid on the milkshake expecting me to take it.I complained that it wasn?t what i had ordered and asked if there was anything i could swap it out with but was repeatedly told that ?the cream is complimentary anyway and it?s sunday so they always run out?I also asked for a refund but the server seemed unsure of how to proceed. I settled to have the milkshake made again in a clean cup as the server was extremely rude and lacking generic customer service skills, no apology was given only excuses!
April 2023 by Leica Pitt
Amazing the best chocolate ? ever
April 2023 by Danny James
Service was superb could not do enough for my wife.
February 2023 by S D
Lots if chocolate on offer and the staff are happy to help as soon as you walk in the door.
December 2022 by Pranitha
Hotel Chocolat cold frappe for me pls ! Loved that we could choose the amount of cacao percentage! Tried their drink for the first time! Lovely ?
December 2022 by PASH PASH
My girlfriend loves this place, I always get dragged here at least once a month, probably would be on daily basis if they had a store in Maidenhead.
October 2022 by Mystery Ozz
Wonderful service and the staff are very kind! The chocolate is luxurious too ?
October 2022 by Ozzie Healey
Wonderful service and the staff are very kind! The chocolate is luxurious too ?
