March 2024 by Saint Of The Fallen
This store must be falling on hard times as large parts of their inventory are empty and the rest of the lines they do are hit and miss as to weather their is stock.No matter the time of day also this store is not 24 hours but window only after 10 and before 7 so misleading opening times.
February 2024 by Ben Richmond
Just went in to get a coffee (which I don?t drink) for my partner as a little Saturday morning treat and a pastry. Got coffee it stopped about half way. So went to the till and lady behind till oh the milk run out. Then spoke to her Colleague (Asian lady) to fill milk up. She totally ignored her well seemed to which I thought was rude to start with. Then she put the milk in the machine I asked her what to do and showed her coffee cup she just said well that it turned round and just ignored me. Found her very rude and her customers service was shocking. Not to the standards I?m sure Waitrose want.
October 2023 by Grzegorz Cwiklewski
Not ?open? 24H, little window that no one attends
September 2023 by Sue Tallents
Filthy toilet. Waitrose you should be ashamed.
August 2023 by sky slvt
no, it?s not open 24/7
August 2023 by Phoebe Comer
Stopped to grab a take away coffee on my journey but left without as they only serve coffee if you've brought your own reusable cup or buy one off them. I do understand environmental concerns but not to allow a paper cup at a duel carriageway services especially when they've still got single use PLASTIC lids available seems a little short sighted and ironic.
August 2023 by Jamie
is there an email I can contact someone to complain about this member of staff ,I?ve also had an issue with this member of staff of being rude and horrible
July 2023 by LegendaryKing
Can't give the name of the fellow, he refused to give it, however it was at 1:18 tuesday the 18th. Man was greying and round-of-body. It was a simple order of two bottled soft drinks and i couldn't be spoken to worse by any of the drunkard teens i had passed on the way there.He was rude, demanding, and looking for any excuse to refuse me service until i called him sir. Something about ordering the same thing as another customer without telling before going for it? But, Ishmal (?) Was the guy he demanded to go get it anyway?Refused to speak to me after i asked his name, simply put the tab up and hit the pdq against the windowI genuinely wish i was joking, but i do praise him for being able to both ignore all basic rules of customer service and wear a manager's shirt at the same time.
October 2022 by Edward Haskell
On multiple occasions I have tried to visit this store at midnight to 3am and every time they are closed - even though they insist they are open 24hrs a day. They are not.
October 2021 by Hannah Wild
A good store for the essentials. Quite expensive but you always pay more from small shops, the coffee to takeaway is really tasty and good quality. If you want hot chocolate then you can buy a single sachet and just use hot milk or water from the machine. The store was well maintained and well stocked with helpful staff.
September 2021 by Aniko K.
Good store, but there is something up with the security guard. He talks to himself, makes jokes of pregnant women calling them fat. I am surprised he still works there. I usually do not writenegative reviews but anytime I walk in there I get some muttering and comments from him.
August 2021 by Philip Hooper
Over priced and not actually that great quality, £8 for a small rump steak is too much...
August 2021 by zohedi benchiba
Friendly and professional and one of them pretty fit
August 2021 by Matt Punshon
Expensive and poorly stocked
July 2021 by Aniko Kurucz
Good store, but there is something up with the security guard. He talks to himself, makes jokes of pregnant women calling them fat. I am surprised he still works there. I usually do not writenegative reviews but anytime I walk in there I get some muttering and comments from him.