March 2024 by A N
Extremely slow, terrible service and rude staff. I made my requirements clear and still got ignored.
February 2024 by Ailson J. De Moraes
I went yesterday and was treated fair. The staff were helpful. In previous times, the service was very poor but it seems to be improving?..
February 2024 by Dennis Williams
Went to bracknell post office to pick up driving forms 3 staff working well more like 1.5 was waiting over 20 mins & lady behind counter couldn't understand or communicate very good English & every person had to repeat to her or ask her again
February 2024 by Cara B
Poorly staffed, queues of at least 30 mins with only one person working in core hours in a Saturday. Will be using Birch Hill / Crown wood post office in future.
February 2024 by gagan seth
Slower than snail
January 2024 by Sally Edwards
I queued for one hour to ask for Driving Licence renewal form, when I got home it was a passport form, I clearly showed him my driving licence and said it runs out in March, I can't even speak to someone about as it's all blooming automated service, so back to town again and guess what queue again and pay car park fee.
January 2024 by Katie Smith
I'd recommend using evri or visiting the birchill road post office next to aldi instead of this official one.This one always has unbelievable queing times due to short staff. What staff were there were rude in the way that only royal mail staff are, and at the end, I was over charged
December 2023 by Mohammad Hejazi
They so rudeAlways looked like they forced to work
December 2023 by Nora Mayhew
If I could give no stars I would. Waited approx. 45 minutes to send a parcel back to Amazon. Queue was half way down the shop. 1 trainee person serving. He had to keep going out to get help. Shocking!
September 2023 by nasho garikai nhodza
Good service at all and very useful as well
September 2023 by No Name Brand
The staff are very friendly and fast. They answered all of my questions without hesitation.Not long to wait either
September 2023 by Hazel Kent
Went in at the beginning of August to renew my driving licence as I have no valid passport. PDA thing wouldn't upload my pic and was told to come back another day. Finally went back only to find this sign. I then went to all 3 of the stated post offices of which none did the service. I've spent so much in car park fees, diesel and time and still haven't managed to renew licence. Nobody to speak to on the phone as all automated. Pretty disgusted.
September 2023 by Bradley Taylor
I would give it less stars if I could! Absolutely awful. One person serving. Queue as long as Pinocchios nose. Don?t go here if you can help it
August 2023 by Sands
Terrible post office and customer service. Waited in line for 45mins just to drop off a return with 1 person serving on a busy Saturday morning. A couple of weeks before, waited in a line while 2 staff members continued on with a private conversation completely ignoring customers waiting to be served. The staff would definately benefit from some customer service training in this branch and understanding that they are working in a customer facing role.
August 2023 by Anna Goodbody
I stood in line for 45 mins today and there was one person covering both the post office and travel money counter. There were about 25 people waiting at 3pm and no other staff in sight. When they appeared they had no urgency to serve anyone. Look at your productivity and staffing, terrible customer experience.