March 2024 by Renier van Jaarsveld
Today, my visit to Starbucks was far from the cozy coffee break I had envisioned. Opting for what seemed like a modest breakfast choice ? two coffees, one porridge, one fruit toast, and two portions of egg bites ? I was taken aback by the bill. Surprisingly, it exceeded the cost of an English breakfast buffet at a local hotel, which offers a much wider selection and seemingly better value for the money. This price disparity is baffling and frankly unacceptable, especially when considering the cost-effectiveness of other establishments in providing satisfying meals at reasonable prices.Moreover, I anticipate that some might attribute this to inflation, cost of living adjustments, or global conflicts impacting prices. However, this argument falls flat when observing that other businesses manage to offer more for less, maintaining profitability while ensuring customer satisfaction. It's evident that value for money is severely lacking at Starbucks, based on today?s experience. Such pricing strategies not only question the justification behind these costs but also significantly diminish the appeal of choosing Starbucks for a casual breakfast outing.Conclusively, I am left with a sour taste, not from the coffee, but from the realization that there are far better options available that prioritize customer satisfaction through value. It's safe to say that my future breakfast ventures will lead me elsewhere, and I encourage others to consider the same. Starbucks, today, you?ve lost a customer who values not just the quality of food but the fairness in pricing.
March 2024 by Fotis Tsompanidis
Always long queues (20mins) and lately rude staff, especially the short chubby lady with the very short hair. They should put her somewhere that doesn?t require any interaction with customers.
February 2024 by Matt Axton
Food is normally piping hot and and ok choice but it's very samey. Coffee is very good. Staff are polite and attentive.
February 2024 by mark warren
Good coffee, food ok but rather expensive . Service slow and not particularly friendly.
January 2024 by Charlotte Lucas
Dirty sugar area, also no sugar except sweetener of which there were only 8 or so soggy packets. Seeing as they are based within sainsburys, I would have thought they could go and purchase some sugar for their customers...I ended up buying my own sugar.Not the best experience of the recently refurbished store.
December 2023 by H M
Very slow service, especially for a Starbucks. There were plenty of staff but for some reason orders weren?t being fulfilled very quickly. Would be fine if you?re not in a hurry. Friendly staff though.
December 2023 by ?????? ??????????
All staff really nice?
November 2023 by Cooper Mosses
Went in today half hour wait for my coffee place was also very dirty. Staff ineffective and management was rude
November 2023 by Phil
I'd recommend the Almond croissants.
November 2023 by Tom Penston
Utterly clueless staff. There must have been 20-30 people.waiting for their drinks at one point. Instead of clearing the backlog they continue to take people's money and just add to it. Painfully slow and highly frustrating experience, I shall not be returning.
October 2023 by Phoebe Shortt
The staff show a complete disregard to customers allergens. Thankfully the reaction I have to this allergen isn?t deadly because otherwise today would?ve ended very differently. Incredibly unsatisfied with this experience and will definitely NOT be going back. I will be taking this complaint further because it is absolutely unacceptable.
August 2023 by Eve Allen
Not my favourite coffee, so may be biased.Ok for a takeaway, the seating area is not an area you would want to spend long in. No atmosphere, attached to Sainsburys store. Friendly staff team.Kid-friendliness: There were groups with children.Parking: Free parking for 2 or 3 hours.Wheelchair accessibility: Easy access, press door push for automatic entry, flat floor space and tables that wheelchairs can roll up to.Or access thru the supermarket.Disabled toilet within store.
August 2023 by Vikas Vishwakarma
Friendly staff and their coffee tastes better then other branches
August 2023 by Darren Hendry
Today I went in ordered food and two drinks to take away, 5 members of team were behind the counter at that time, the sandwich was whisked away to heat up and the drinks order was taken. The two making drinks were happily chatting away plodding along, the queue slowly slowly going down, my food was handed over almost a full 10 minutes before the two extremely chatty two had finished making my drinks, luckily partly warm cheese is ok with my partner. Would be a better idea to match the food speed with the drinks or make the people making the drinks to step up the game a little at a busy period.
July 2023 by Forsters_11
Absolutely disgusting this morning, not a clean table anywhere, dirty floor with rubbish & spilt sugar all over the place. Condiments bar filthy dirty. A disgrace to Sainsbury?s.