September 2023 by Google user
Feeling sad to give only one star, but feel that Timson deserves better. Been using the branch for many years, key cutting, shoe repairs was ok, passport photos - sadly not so good.\\nToday popped in to ask a question and was met with total rudeness. The employee didn?t even listen to my question, was patronising and made every effort to make me look incompetent, all in front of other customers. I get that a person could?ve had a bad day, or maybe I was not the first person asking the same silly thing, but a simple blunt ?no, we don?t do this here? would have been miles better than the unnecessary humiliating attitude.\\n\\nBtw, the very thing I was asking about was fixed within five minutes in another branch, later, so definitely not the company but person?s fault.
August 2023 by Iris Urazov
Feeling sad to give only one star, but feel that Timson deserves better. Been using the branch for many years, key cutting, shoe repairs was ok, passport photos - sadly not so good.Today popped in to ask a question and was met with total rudeness. The employee didn?t even listen to my question, was patronising and made every effort to make me look incompetent, all in front of other customers. I get that a person could?ve had a bad day, or maybe I was not the first person asking the same silly thing, but a simple blunt ?no, we don?t do this here? would have been miles better than the unnecessary humiliating attitude.Btw, the very thing I was asking about was fixed within five minutes in another branch, later, so definitely not the company but person?s fault.
June 2023 by Toto Cutugno
The most unfriendly Timpsons associate you can imagine. Arrogant, rude, a shame this company keeps people like him. Wanted to get passport sized pictures, he shouted hey sit down, I'm asking where is the chair, answer is there is one chair only quite obvious. When we decided to walk away the guy shouts: Oy, where are you going? Avoid it at all costs
March 2023 by Sulthana Hussain
Worst customer service, very rude behaviour of the person working there, poor quality of the photo. When asked a doubt about the size of the visa photo, the shop assistant was rude saying ?you have come here because I know it all? . He could have simply cleared the doubt. I was shocked and couldn?t respond. The quality of photo was so poor that we had to retake the visa photos else where. The photos were dark, no enough brightness and not clear. Pls avoid here so that you don?t waste your money.
February 2023 by Sam Wilson
Was seen immediately, by friendly and knowledgeable member of staff. Very quick and high quality service.
February 2023 by Jordan Travers
Seriously probably best customer service I?ve had. Never left a review before but this service deserved it
November 2022 by Elijah Spirit
About two weeks ago I had to watch links removed. Payed for those. I also had 2 belts cut. He cut them free of charge. Great service. Quick and easy.
November 2022 by Denis McCrossan
What a helpful/knowledgeable guy?.I had a key cut today and he told me to run a pencil over the new/existing key and it works so smoothly
October 2022 by Bradley Austin
Fantastic service received this morning! Took my watch to be repaired and it was a tricky one due to the the link that broke. He was very knowledgeable about the ceramic watch strap and moved various links about to repair the watch - awesome job, grateful!
May 2022 by Berkshire Brickwork
I would recommend Dave whom runs this shop to anyone! He?s a top bloke that is surgical with watch repairs and key cutting etc. I had him cut some keys for me recently and completely free of charge he fixed my watch which would?ve easily been £100 on the high street?. What a legend!
May 2022 by gary martin
Very helpful guy sorted it all out for me great job
May 2022 by Jakki Nguyen
Friendly helpful staff good location. Would recommend
April 2022 by Amy Lowe
Really lovely staff who are always helpful. I had a nightmare with a broken car key this week and with no spare was really stuck! The guys got my key made up the same day and put my panicking to an end. Thank you
April 2022 by Justine Delaney
Came here after firstly trying a Timpson's else where. When I found out from this Timpson's that the previous had glued my shoe and not properly repaired it! The gentleman was very efficient and friendly with no charge due to the lack of proper service from the previous. Highly recommend this Timpson's. We think his names Andrew but yes he was very helpful indeed!
April 2022 by Damien B
Had the joy of having Steve replace my watch battery, amazing bloke work standards are very high! Timpson should be proud of this employee