November 2023 by Antony Pugh
Rooms: attention to detail is non-existent. Bathroom was dirty, most of the filth could be removed with just a damp cloth. Mold in bathroom and on walls alongside children's bed. Corridors were filthy, and the smell of cannabis was so overpowering we were spraying deodorant in our room.Service: ladies were polite.Location: great for Lapland UKFood: small adequate breakfast.
November 2023 by Shams
I will never stay at this hotel again, I have never been treated so disgustingly in my life. At around 9am I was woken up by the manager (Srijana) walking into the room without even knocking and ignoring the sign to not disturb! They had made the mistake of not checking it in at reception and the manager was so rude and unapologetic. I had mentioned how the bed was broken and creaking just by getting on and off and even turning around in your sleep and was told all the beds were all like this and nothing can be done. The room was cold and heating would keep turning off itself but the manager (Srijana) ignored me to my face. To top it all off the next day at 6pm a staff member had come into the room again whilst I was trying to nap in the dark! Which scared the life out of me especially as they ran off and left the door open!! I was told that the second night had a different first name so that?s why they came in yet I showed them on my confirmation it was the same and they just said sorry and left, I don?t understand why this is allowed to happen! I am a young girl and I am being made to feel so unsafe at this hotel not knowing when someone will walk in! I am appalled with how rudely I was spoken to by the manager (Srijana) with so much disrespect, she made me feel like absolute rubbish and nothing I said mattered. I hope no one else has to experience this.Safety: Very unsafe!!! Even if the door is locked you are not safe from staff or anyone walking in at any time of the day.
October 2023 by Thomas Gilbert
There was a permanent noise through the night... not from outside though, it was hard to tell whether it was a boiler or an extractor fan. We checked the bathroom and alone and it definitely wasn't coming from anything in our rooms though. It was permanently on and made it hard to get to/stay asleep.One of the beds had a sheet with an odd stain on one side.Food was good considering it was unlimited breakfast (especially hash browns and bacon). The orange juice was not great, if you closed your eyes it was hard to tell it was orange.Staff all friendly.Location good but not the best route into the town centre for walking.
October 2023 by Adam Graham
Genuinely a disgusting hotel, I travel a lot with work and this is by far the worst I have ever stayed in.No cleaning is done in any of the rooms, you have to stay more than 7 nights to qualify for your bedding to be changed!The menu? what menu, there may as well not be one, for the 10 days I have been here there has been next to nothing that can be chosen to order as it?s just simply not in stock!The bar staff/receptionist can not operate a beer pump, they pull 4-5 pints of foam before you get a 3/4 full pint.I would not recommend this place to anybody.
September 2023 by Laura Hennessey
My room was big and I got what I paid for, there was a kettle in my room with tea bags and coffee available. The location was in the centre of bracknell, though did drive past the entrance upon my arrival. Breakfast was OK had a variety of selection.
September 2023 by reidn069
I wasn?t that thrilled with the service or room considering I phoned in advance Yet they tried to give me a totally different room on 2nd floor when I asked for ground I had to settle for first floor do a lot better next time.
September 2023 by DAVID W
Had not stayed at a Travellodge Hotel for some years having not had such good past experiences. However, except for being awoken by some noisy guests, I could not complain on what was generally a good overnight stay at a very reasonable price. The hotel was clean and the room of good proportions and providing comfortable facilities. The plug USB charging facility was much welcomed as so many hotels fail to provide accessible/convenient recharging/plug points.
September 2023 by kiphang
Booked this hotel for a night, was much better than expected. The room was basic but comfy beds and fluffy pillows. Price was bit high but comparing to other hotels atound, it was ok. The receptionist staff was lovely and helpful.
September 2023 by 863tseringn
Hotel was perfect, rooms clean and staff always willing to assist, such a friendly staff. Parking was good and it?s free. We were planning to travel to London and this hotel was a short walk from train station. Highly recommend and would definitely stayagain
September 2023 by kbculverhouse
Nice friendly staff on arrival. Very helpful when card to access room failed to work. Clean room and comfortable bed. Breakfast was very good value. Car park gets full so we parked cars and got taxi to avoid not being able to park. when we can back late in evening spaces had gone so glad we made that choice.
September 2023 by clara escalada
Nice and spatious room. Unfortunate that I had to keep ringing to enter in the hotel at midnight.The bath was dirty and there was zero soap in the bath, very little hand soap. The rest of the room was clean and tidy.The heater did not work properly.It was inconvenient to find out the hairdrair availability from the website. It would be better if the member of staff would have offered at the time of the checking.
September 2023 by 962sachinm
Stayed here for a night, loved the location, room was quiet and hotel located near to the main town centre and easy to wall into town. Car park is free. Rooms is spotless and spacious . Staffs were welcoming and helpful.
September 2023 by dgmv2023
We had a good experience with the travel lodge. All the staffs were good, rooms were clean & comfortable. Pay sa you dine was also nice. Car park was also free. you also get 30 mins free wifi. We had no problem checking out. Town is just 15/20mins away. If you are looking for a stay, have a happy stay!
September 2023 by mikeymac48
Stayed for 1 night with no issues excellent staff made check in simple and the room was above our expectations. Area was quiet for a Friday night and our vehicle felt safe in the car park. Would recommend staying to all.
September 2023 by Jim Stringer
As a 2 star hotel, it's best not to expect too much. The room was clean & fairly comfortable, although very warm. There are no hairdryers in the rooms, they are available from reception, but there are only a limited amount. We didn't have food here, so I can't comment on that. There is parking for 56 vehicles, we didn't have a problem finding a space. The staff are ok, but, I don't think they understand the term, "Service with a smile", although this is really a trivial point. Overall it was ok, but, we wont return.Walkability: Just a few minutes walk from Bracknell centre.
