February 2024 by Sandra Middleton
Published opening hours need updating on line.It showed open on Friday until 4 pm but when I got there it wasn?t open. A wasted journey? fuel and time. Not happy.
January 2024 by Bmos Wong
The opening hours on Royal Mail's on website need updating.It says Mon - Fri : 8 am - 12 noon but the actual opening hours are Mon - Fri: 8am - 10am. They used to have opening sessions in the afternoon but this is no longer the case. Not sure about the Saturday opening hours?I drove from home this morning 08/01/24 with a QR code to post a parcel before 12 noon and was disappointed to find it closed. I acted on the information provided on their website.So Royal Mail, please can you update the timings on your website.
January 2024 by Paul Young
Parcel sent out on the 7th December as 48hr tracked. 15th December received card as parcel was held for surcharge fee to pay. Paid same day. Was booked to be redelivered for Tuesday 19th now it is Thursday 21st December still no parcel. Terrible service not recommended lucky to get 1 star. Shambolic service.
December 2023 by stephen smith
Apparently you now get two hours of the day to collect things once the postman has pretended to deliver them. Brilliant service no wonder they are going to go under
November 2023 by Lolly Shopper
Never seem to get a delivery on time or at all, never get a red card, they seem to be unable to press the trades button.Attempted delivery at 6.30am. I?m not a postman I don't get up at 6.30am and would never hear the door. Just ridiculous, I have been out on every supposed delivery time. How hard is it to let ppl know when you're going to ?attempt? a delivery. As for your open times what a joke! Why bother? You might as well sell the company to someone who can actually run it because it has gone to the dogs.
November 2023 by Sharon Jones
Received notification that Royal Mail "attempted delivery" at 14:12 hrs, however my Ring doorbell video footage would disagree! Not a Postie in sight! Blatant lie! ?
November 2023 by darrin moss
Automatic redelivery was skipped - got a message at one o'clock saying I can pick up my parcel but when I got there it was closed,the hours are 8 till 10 in the morning !.I had to take time off work to pick it up I'm raging with fury.it says on website open till 4 o'clock.Plus the postman didn't leave a card to let me know he'd been the icing on the cake.I tried the re delivery root but next slot is Thursday not later today - Unbelievable,if Royal mail Maidenhead don't want the job of delivering parcels,then the facility should be shut down.
November 2023 by Nitram Strebor
They need to update the opening hours. See photo taken today 31 Aug 2023.
October 2023 by Alejandra Di Menza
Maidenhead collections office shortened their work hours to 2 hours a day from 8 to 10! How is this possible?! Update your info on Google to avoid people wasting a trip there! Also the phone lines, 60 minutes wait to speak with an advisor! Horrendous!
October 2023 by Laura Rigby
Will you please update google of your ever changing opening times. I have been here so many times when it says that the office is open, only to find you?re closed.
October 2023 by jordan Charlie
Don?t really know the reason as to why this ?customer service point? even exists if they are barely ever open. Click n collect next day delivery only to open 8-10am all week apart from one 4-6pm slot on a Thursday. I have a question for whoever decided these opening times, are you aware the majority of the public work between 8-5pm?
October 2023 by James Patch
Tied as other delivery options can be less convenient. The costs are escalating but the service is declining - many parcels never get delivered.
August 2023 by Andy Poon
Saying delivery attempted but no one was in while I was up waiting for the parcel and did not hear door bells or knocking at all and none of my housemates hear anything as well. Don?t say it attempted when you didn?t?
February 2023 by Ana Gru
Service going south... Paid, but never delivered or paid and returned to sender with no comments why, it is a lottery every time
January 2023 by david cottam
What useless horrible people closing 23rd and 24th December probably ruined loads of peoples christmas why leave a calling card the day before of you going on strike. Thanks again for nothing royal mail shouldn't of expected anymore really
