March 2024 by ellalouisematilda
Gross, intimidating place. Would not feel safe going alone and will not be going to this sainsburys again. Please make this place feel safer.Entrance from the car park is awful. Horribly maintained carpark that stinks and multiple homeless people hanging out there, lifts don't work, escalator doesn't work, and overall terrifying multistory car park which feels very neglected.You also need to go up loads of floors to get to the sainsburys parking entrance and even then pay and display, which can be refunded but paying by the app can't be and if you're doing smart shop, there isn't the opportunity for refund.
March 2024 by Steve Breibart
A good largish Sainsbury's with car parking provision in a multi-storey pay and display. You have to pay and can then claim the money back at the till provided you buy something (there may be a minimum but to avoid all this nonsense I walk).Currently suffering from high numbers of customers with overladen trollies and not enough checkouts open. (3/12/2023)Gents lavatories in a deplorable state with no lavatory paper. At least this time customer service were able to provide some without having to send for a manager. The security staff never seem to check the lavatories which are plagued by vandals.Only one manned checkout for most of my time in the queue until a second finally appeared. (23/02/2024)Hopeless yesterday - car park machines not working (although this may be council problem and of course nobody has to pay). Lifts out of order. One of the travelators out of action so up only - have to use spiral staircase to get down. The wheel on my wife's trolley locked at the top of the up travelator and she couldn't get it off without help. I then crashed into her with my trolley. Quick witted customer hit the off switch avoiding further chaos. Very helpful manager, Chris, logged the incident for us. Bruised ankle but no real harm done. (08/03/2024)
March 2024 by Victor Kovner
Awful service. Terrible management. Nothing works.
March 2024 by ayokunnu akano
Great place to shop
March 2024 by Jean-Marc Maury
I have to be honest, the place itself is in desperate need of repair: travelators not working, lifts often out of service, self-scan hand sets not available (software glitches/physically not present), trolleys constantly jammed into each other.When I spoke to a manager a couple of weeks back, they expressed their frustration, but this has been going on for many, many months. Either they are ineffective or HQ don't care. Not a good situation either way.However, they are closer and better stocked than Taplow.
February 2024 by Manasa Gannavarapu
I have purchased meat from Sainsbury on 21st of February 2024 and it got spoiled within the expiry date though it was stored according to the instructions given on the package.We approached the store along with rotten meat, including the receipt and a lady came over to do the refund and she was very rude.She even blamed us without any confirmation that we returned the meat three times which is never true. We wanted to speak with store manager but he or she is not available,so one of the manager did apologise to us which is appreciative.Staff should not only be trained to increase their sales, but should also be trained how to be polite and good towards the customer. Before they enter onto the shopfloor. I would rather give a negative rating but I could not.Hope Sainsbury gives enough training to their staff in all aspects.
February 2024 by ajithkumar.a. chakkattil
Every thing for your daily needs; Almost ?
February 2024 by Sathya Bama
One stop store for a living
February 2024 by suvas chandra das
It would be good if the noble gentlemen of Till could speed up the work.
February 2024 by The Musical Hacker
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February 2024 by Shubham Pandit
Very good
January 2024 by Rory and Lou Bain
Feedback in regards to delivery/ click and collect from this store. Numerous times our delivery is late, or we are called and asked to collect due to a shortage or drivers. When you click and collect the system they have in store is not practical - you?re stood waiting for 20mins + for someone to bring your shopping to you. Suggest going to back to system you had during covid where you collected from a van outside the store, or potentially having a click and collect station in the car park mirroring taplow. Works more efficiently.
January 2024 by ilaf haidar
Very good options ? opening times are very convenient. I bought some fresh vegetables that were delicious. There are various options for fresh bread, too. Some for your normal meal and other for your tasty sandwich ?.
December 2023 by Stephen Hawkes
The car park is a ball ache, good store with good quality products.
December 2023 by MDJ
Good Sainsbury?s as usual, descent location.3 minutes walk from Al Tawheed Islamic centre.
