January 2024 by Kim Comert
Clean, tidy, welcoming staff.
December 2023 by Angie Angie
I can't live without this store.Shopping all the time there and always the products that I need are always available.
December 2023 by Michael
If you're coming for the pharmacy, look harder at the signs for the "please wait here". They really don't following there own layout...Boots pharmacy (Newbury) please sort out your layout to where you want people to go as waiting and having people jumping in front is a joke and not on.It takes seconds to cover the sign and create the layout you want people to follow it isn't hard!!!
November 2023 by Ali Moore
The service in here has improved dramatically recently since there has been a change of staff and a long serving member of staff left. One male member of staff in particular is fantastic. Extremely polite, helpful and efficient. He doesn't spend ages looking around for your prescription and tell you the GP hasn't sent it, even though they usually have! There's usually a bit of a queue, but I don't mind waiting for good service.
November 2023 by Paul Stretch sharman
If you want service go elsewhereWent there today to buy medicine for a friendDidn?t open until 9.35 despite lots of people standing outsideWe to get the medicine - the medicine I wanted had to be paid for at the counter- no problem was standing around waiting for someone to serve when I was told by some guy at the dispensary that there would only be someone available after 10 amI just left - most shocking service ever
November 2023 by Carolyn Jones
New pharmacist is great, so helpful, works so hard as staff but always gives time for customer and super helpful. Thank you
November 2023 by David Moore
Future Health experience was well sign posted and efficiently run. Thank you.
October 2023 by Darron Gibbard
The Pharmacy needs help, whoever manages the store needs to request emergency help. The staff are overworked and calling in sick. It's now the only pharmacy in Newbury.
September 2023 by Eleanor Lockhart
Great picked up online order realy quick and easy landed up picking up a few bargains to great shop
September 2023 by Jane Evans
Wish more people would be working the prescription counter, there's always a queue
August 2023 by Paul Peters
All the team members have always treated me with dignity and respect in the face of high pressure due to a high volume of patients, and I suspect difficulty to recruit and retain decent staff. Thank you to all staff.
August 2023 by Keith Holden
Attended NHS Future Health, upstairs. Timely, friendly, visit
June 2023 by The Inspector
Short-staffed - more so than usual. Boots needs to attend to this problem urgently and to improve its contact with customers. I pity the poor staff working there.
June 2023 by Roy Williams
Went here for a eye test staff helpful and friendly idea place to have your eyes tested.
May 2023 by Theresa Robinson
Pharmacy is very poor waited 55min to collect medication