June 2023 by Victoria Mansfield
Rude woman behind the till gave me an incorrect ticket for the car wash. I paid for the car wash, waited 20 minutes to get to the front of the queue- code wouldn?t work so I had to go back in - no apology and another 25 minute wait - would have been quicker to wash the car! Rude assistant would not wait for BPMe app to open as issues with that again - will aim to avoid BP at all costs if this is how they treat customers.
June 2023 by Google user
Rude woman behind the till gave me an incorrect ticket for the car wash. I paid for the car wash, waited 20 minutes to get to the front of the queue- code wouldn?t work so I had to go back in - no apology and another 25 minute wait - would have been quicker to wash the car! Rude assistant would not wait for BPMe app to open as issues with that again - will aim to avoid BP at all costs if this is how they treat customers.
April 2023 by Lukasz Sadowski
Honestly, the most unfriendly staff i?ve ever come across. Unhelpful, rude and essentially telling you that you?re stupid when the barcode they claim scanned correctly, in fact hadn?t. Also, they have the most outdated and slowest pumps out of all petrol stations. Sainsbury?s is cheaper and much more modern.
February 2023 by Paul Theobald
M&S food and 4.7m canopy height limit.
December 2022 by brendan luke
Over £2 a litre for Diesel. Utter madness. Boycott this garage there is cheaper around.
December 2022 by Chris Durham
No fuelWhy are you even open thenOne of the biggest fuel company?s in the ukAbsolutely abysmal
October 2021 by Oliver Popielarski
High quality fuel friendly and professional service special thanks for very helpful lady name Jane
October 2021 by Karol Popielarski
Friendly professional and high quality service best quality fuel.
September 2021 by Adam Sarson
The blonde lady named Jane was really impolite and unhelpful, very unpleasant experience when the gas machines weren?t working
September 2021 by rmach1990
Hot drinks and food, very good petrol station 24/7.
September 2021 by Mark Robertshaw
Nice shop and friendly staff. Good fuel too, even if it is more expensive
September 2021 by MikeFFarnboro
The excellent choice of deli style snacks is unsurpassed. The ready to eat Mexican Style Chicken with Soured Cream, Lime & Coriander is exceptional. The choice of wines is also very varied and their New World wine selection is particularly good. The team are always friendly, especially when reaching out to the forecourt to assist via their highly effective Tannoy system. One not to miss!
September 2020 by closeup055
This facility has the most unhelpful staff to find on petrol stations around..At the least Sainsbury petrol station nearby are helpful or treat you with a smile. Car wash is closed most of the time. Staff cuts out the gas supply at the drop of hat. No sympathy for customer needs. They think they are motorway gas station. If you ask any query which might be helpful to improve situation the answer is always negative. You are treated as a homeless person even if you are legit full paying customer. Communities nearby are taking note of this as customer with families are finding problem.
September 2020 by austy
Pulled up at 05.10 on Saturday morning got ignored as I had to go to the window. Had to get to work so I left. Both people in store looked at me no acknowledgement. Poor.
August 2018 by closeup05
Yes worst car wash facility around...staff are ready to close the tap on mildest suspicion...plus staff are not treated well by management. Night staff looks petrified for unknown reason..
Ambience 06/10
Ease of access 7/10
Entry ticket NO
Helpfulness of staff 06/10
Staff Friendliness 8/10
Construction Elegance 10/10
Access for People With Disability 09/10
Value for Money No
Public Travel access Yes
Departmental co-operation for service provision 08/10
Loyalty program NA
Departure experience 06/10
Social media presence 08/10
Word of mouth testimonials 08/10
Update with trends 08/10
Safety and security 10/10
