January 2024 by Aaron Dias-Jayasinha
I have been coming to Burger King Newbury for lunch when I finish work in Newbury. The service has been terrible, slow and all staff just don?t care! Today dated 30th December 2023, I waited 30 minutes just for a 1 cheeseburger with no bacon meal! Very slow! Terrible service!
December 2023 by Chris Walters
Awful service. All drinks machines broken, staff dropping food on the floor. Avoid.
November 2023 by Liam Merrigan
Its alright but there are better burger king'
November 2023 by John Roberts
No drive, don't care. Arrived when quiet and the service was so lethargic. I had ask for my chips. Food was like
October 2023 by sara l.
Went to Burger King yesterday, did drive thru. They were busy, but team was friendly and efficient. Food was served quickly and fries were crispy and piping hot - perfect!
October 2023 by Steven Henderson
Always the same here, a franchise that?s ran badly. The drinks machine is missing 90% of the options shown, charging you for sauces but don?t have the bare minimum options. These can be seen as a one-off on occasion but it?s ALWAYS like this.
October 2023 by James Rattue
Absolulty useless...always get my order wrong, always out if stock of the 'limited time' food specials...and still doesn't accept cash...everyone accepts cash now!!Gave them a second chance on 21st of Sept 2023 via deliveroo. Ordered my wife a plant based whopper...wife took a bite and they had given her a meat one, hadn't eaten meat in 10 years, then spent the evening throwing up. Called to complain, they didnt apologise, said 'nothing they can do' and hung up on me. So i drove down to complain. Person in charge did everything she could to avoid me. Offered me a free burger to say sorry!! Worst experience I have ever had. I work in retail so have a lot of empathy for fellow retail workers, but these at the this store are absolute useless and very rude.
September 2023 by Silverback XXX
Food was ok, everyone had to wait for their orders, man serving did not appear to understand customers that well.
September 2023 by Andy Mitchell
Food ok service not so good, I always use the app at burger King to get the best deals. This time, the service was appalling very slow and unorganised lots of orders was wrong (coming back with complaints) the chips were only just warm, seems the management could not organise the staff correctly as there did seem plenty of staff working just in a chaotic way, have not been here for awhile so maybe just a one off time though.
September 2023 by Navigator21710200389
Loads of deals and if you use the app to order ycan collect points which you can use to get free food
September 2023 by phraterdownay
Very, very poor. I have taught English to students of many nationalities (e.g. French, Spanish, Russian, Chinese, Polish) at all levels and have inspected throughout Europe. Staff at B. K. could also benefit from lessons from me in an attempt to be proficient both aurally and orally. Finally, my Tastecard was scanned but no 25% reduction was given - even after the Manager had been summoned. It is highly unlikely that I shall ever return.
August 2023 by Linette Watt
I came into Burger King and asked for a cheese burger, the man was rude and said they don?t do cheese burgers?? This is Burger King of course you do!So I asked for a bacon cheese burger without the bacon making a cheese burger. 10 mins later I receive it and there is no cheese. I tried to get the man?s attention, the burger makers saw I was trying to get his attention and ignored me. He took it away and went to put squeezey cheese from a bottle on (I just want a cheese burger!)He was rude will not be retuning!
August 2023 by c0xty
A bit on the dirty side, but I've seen worseService was good, food delivered very fast, food quality at a good standard
August 2023 by Anonymous213456
This Indian lady had no clue what she was doing took her bloody time with our orders then made us wait around 15 minutes to pay and made us pay 2 pound extra this is appalling fire her immediately
August 2023 by Sonam Gurung
Good customer service, friendly staff .. enjoyed my
