January 2024 by Christina Freeman
Very very slow service coffee good dog
December 2023 by Millie Jones
hazelnut chouxnut best thing i?ve ever eaten in my life ?
November 2023 by Aisling Doyle
Lovely staff, always quality
October 2023 by Almona Choudhury
I give this branch 2 stars solely for the staff members who are always lovely. However, the loos are quite disgusting and has been for a number of years. It is also evident that the owners of this franchise are running the outlet to the ground as the furniture and flooring are quite worn and look tacky. There is development afoot so I can understand. However, a good round of elbow grease can transform this place and make it feel hygienic. ??
October 2023 by Luna Wilson
Place was left a mess the girl was pink/red hair was so rude and made the drink incorrect as an ex cafe nero worker I am appalled by the service and attitude of the staffWe had to ASK to be served by the girl whilst she just stood there aimlessly with a massive line of customersNot impressed. Also glared at us whilst we were drinking our coffee
September 2023 by Markyg74
Went for a coffee in neros 11am this morning , Waiting in the que for ages,as there was only one young lad serving ,,wkilse two other staff members were hiding elsewhere . Not the boys fault he tried his best on his own. I've said it before and I'll say it again,while the cafe Nero boss is on his boat sailing around the world having the life of Reilly,he should be putting customers before profits. Get more staff that actually do their job correctly
September 2023 by Tim H
Place is run down. Staff too lazy to clear up so place is dirty and tables covered in last persons rubbish. Male staff member behind counter rude and arrogant and needs to be sacked.
August 2023 by Sam Timms
The woman serving me was rude would check her phone while ordering which made her take my order wrong the place was dirty and my cake was frozen still do not recommend
August 2023 by ????? ?????
A very large flow of people and often very dirty tables, as well as toilets. Drinks are good, staff is friendly
July 2023 by Ted Fenner
Really like Neros Northbrook and the staff, but lately it's become very dirty. Floors are grimy, furniture is grubby and soiled - not very enjoyable to relax in a mucky deep seat chair ?
July 2023 by Alex Tye
It's a great Nero staff always friendly, place is always clean and tidy even the loo
June 2023 by Sheraz Tipu
Very nice coffee shop and friendly staff.I recommend the caramel and pistachio frappe.
June 2023 by wendy cuthbert
Place looked really dirty in need of being redecorated .Toilets were disgusting, staff need to be more professional instead of discussing what they got upto the night before.Don't think I would go back there again!
June 2023 by Dave Baker
Lovely food and drinks, recommended. Nice easy chairs to relax in.
June 2023 by Raul Mohammad Golam
Pollite customer service, and great Coffee. Highly recommend
