November 2023 by Terry Davis
Good store for trading in electronic goods, fair dealing, from the friendly helpful staff, offers include cash or shop vouchers, would use again...
November 2023 by 152bobby
Impulse buy when spotting something in the window in the Newbury store. And it was reduced as well. Staff very helpful.
September 2023 by C P-S
Had to return second hand switch because the controler broke after just +1 year...no fuss all good
August 2023 by riderforlife
Bunch of rip offs try and undercharge you at any time they can when you try and sell your items ywt they then sell f or double the price. Staff have no clue what they are doing or even glhow yo grade stuff. Definitely avoid!!!
August 2023 by Zoe Hobbins
Ordered a controller online, within 20 minutes we were on our way to collect. Friendly staff, easy interactions, in and out in a few minutes. Just what we like.
August 2023 by Jen
people only go here when they are desperate. i have a few storys but my recent one, i had a brand new phone that had been in a case and protector since i brought it from argos.... not a mark on it.. they said it was a grade b!! id only had it about 3 months. i brought a grade b phone from the one in reading and decided it was too small for my liking so i took it to the newbury one to sell and they said it was a grade a.... it had light scratches. my partner got a free watch with a phone he got from ee, he wore it once and didnt like it so took it to cex, we joked about saying theyll say its a grade b or c and when we get there.. guess what.... he saw marks..that wernt there. grade b. put it up on fb and sold it later that day. youd think i learnt my lesson sooner to not get phones from there.. ive had about 5 out of 7 phones not work from there and got taken back.
June 2023 by Pal EX
If it wasn't for CeX, I wouldn't be around today. That's why I thank my parents everyday for discovering CeX, and for introducing me to it. CeX shaped my childhood and continues to in adult life, to the point where one day I hope to work there. Then I could finally live out my dream of getting people to try out CeX (PS: it's better than GameStop)
June 2023 by Joseph Bilella
Simon was very clear and efficient with dealing with my MacBook Pro. Made the process very smooth and kept me in the loop the whole time. Very knowledgeable and great customer experience. Thanks Simon and the rest of the Cex team.
June 2023 by Sylvia James-Yates
I was in the shop with my son who was having problems with his Switch (purchased elsewhere). He has some communication difficulties but the two ladies were absolutely brilliant. They listened carefully, were respectful and offered good advice. Thank you so much, we'll definitely be back. Xx
June 2023 by Lisa Claire
Really lovely team, I came in rather stressed with a broken phone, between a few of the guys they managed to figure out the issue, a bit complicated but they got to work on it straight away! Made an extremely difficult week a whole lot more bearable (what is it with the universe sending us 100 knocks all at once ?). Service was above and beyond, they couldn't have been more helpful, not often you see that now days, hence the review, I wouldn't usually bother to leave one. I got my phone back fixed and working within a couple of hours, and the kindness made me realise, the world's not such a bad place after all- with people like this in it.Honestly, you should be so proud of your newbury team, they are a massive credit to your company. Also its so nice to see such fab team work, they all just gel together so well, so bubbly together, it really completes the enviroment.Thank you. ?
May 2023 by Julia Bowry
A variety of good conditioned second hand games. They do PlayStation cables as well. Staff are helpful.
April 2023 by Florin Andone
Absolutely shocking attitude!Totally lack of professionalism. It is 09.15 store still closed and when finally the key store owner came the store was still closed. No apologies. Absolutely disgusting. CEX OWNER READ THIS AND LISTEN! GET RID OF THESE MUPPETS! SEND THEM TO WORK AT MCDONALD'S and maybe they will learn respect and work really means!
April 2023 by jgsunday
Good price offered for my used camera gear .. Sell lots of good stuff. Parking an issue but I went on a Sunday and found street parking with a short walk. Loads of shops.. good shopping area canal nearby too
March 2023 by Liam Merrigan
Not a bad shop, always call in when im in town, usually find a bargain im after
February 2023 by paul reeve
Good service. Used the online drop and go. Quick service and prompt payment.
