March 2024 by Hannah
Excellent customer service today from Patricia & Amber, thank you so much for making my daughter?s first shoe fitting a lovely experience. A great selection of good quality shoes for toddlers, we will certainly be going back to Charles Clinkard!
August 2023 by Yvonne Bonney
I just wanted to say the customer service I have received was very professional. Not just to myself but actively the customers around me. Thank you
July 2023 by Annie Perris
Very patient with my very uncooperative toddler trying his 1st shoes. Thank you!
June 2023 by Lopamudra Ghosh
I never get disappointed when buying footwear at Charles Clinkard.They got a good variety and helpful staff to make sure you get what you need - school shoes, winter boots, etc
May 2023 by Andy Thompson
Friendly staff who know their shoes and footwear.Good prices and discounts.
April 2023 by Stephen Stacey
As always excellent service
March 2023 by Su San
Terrible service, rude and not interested. AVOID THIS STORE as the staff are not interested in providing any customer service.
March 2023 by Hermione Sheldon
Fabulous service as always.
February 2023 by Amy Sim
Very rude staff members. Asked to try on school shoes for my 15 year old to be told by the young lady that his shoe size was weird! (8.5). Sent over to an equally rude older lady who insisted we can't possibly know what size we want without measuring him (even though he was wearing an 8.5). Very abrasive, insisted he couldn't try any of the men's shoes even though that's what he was interested in. Really don't appreciate being spoken to like we're idiots, if we want to try something on they should accommodate that! Very unpleasant experience altogether. Went elsewhere and purchased shoes without any trouble. In fact found the service elsewhere quick, easy and really supportive of our choices. Really need to work on customer service!
October 2022 by Mei Dyke
Great place to get first toddlers shoes, love the Polaroid you get with your first pair. Staff are always friendly and knowledgeable. We have come back for our second pair of clarks now :).
October 2021 by David Probert
Wonderful Shoes, Boots & Slippers for all Ages!
October 2020 by Youler Vas Nunes
The store is a chaos and the manager was shockingly rude to me and my 3 and half year old today. It was busy at the kids department but we did take a ticket and wait patiently the manager first told off my little girl off in frond of everyone and left me really embarrassed. She told her to be quiet when there are other 10 children in there all talking and shouting. Then when I asked her politely how long we have to wait as we already waited for 15 minutes she said everyone is busy at the moment just keep waiting. Then I turned around she actually talked something behind my back but which clearly unhappy with me. I am so annoyed and feel left hurt after went in, clearly the manager is much prefer to do her own thing like recycling shoe boxes instead of serve customers. If you have young children be aware..better off go somewhere else you not actually get told off for buying shoes.
October 2020 by Clare
Absolutely amazing with my autistic son
October 2019 by Lawrence Essex
Good range of quality shoes and very helpful staff. Fine for fitting young children.
October 2019 by Maureen Bishop
Very helpful friendly assistance to find exactly what I wanted Thankyou.
