September 2019 by Adrian Blant
Went to eat in the cafe, 3 sandwiches in the fridge, limited (as I found out) board menu, chaotic ordering as one of the tills kept crashing. Ordered breakfast, ended up with tuna panini - and not much filling either, so "hot bread" really. Shame, used to be quite good. Oh, and the toilets need a refurb, to say the least.
September 2019 by Jay Masters-Read
31Aug2019. Lots of sales and 70% clearance items, all looks a bit sad, but some great bargains to be had.
August 2019 by Karl Donovan
A sort of Debenham light.. Not a great deal of range and if you need assistance, forget it. Can be handy for odds and ends. Will be interesting if this branch can keep going.
August 2019 by Malcolm Allderidge
Everyone who grew up in England has known of Debenham for at least most of their lives. Debenham caters for middle class and upwards people who don't want shoddy clothes. Quality is expected when you walk in and this store delivers.
July 2019 by Mark Prime
Felt like I was on my own in the store... Where have all the customers in Newbury gone?
June 2019 by Barry Hudd
This store never seems to be busy. Nothing special about it. Cafe is average at best. Never seen it crowded. Wouldnâ??t be surprised if it gets the chop at the next round of closures. Sad as l do like Debenhams but not this one, my local one.
June 2019 by Maureen Clifton
Just ok as there is never any staff to man the counters. This is more annoying on the cosmetic counters as a staff member from a different brand will try to help, however their knowledge is so limited they will often ask if you can come back a different day when the correct assistant is working.
June 2019 by Lawrence Essex
Mostly excellent stock, much at significantly reduced prices. Store almost deserted early afternoon. Difficult to find staff to assist. Can't believe this large store generates enough revenue to pay the electricity bill! Expensive parking.
June 2019 by Joyce Barnett
Excellent customer service and friendly staff good quality clothes
April 2019 by Jackie Paynter
Nice place for lunch. Very friendly and helpful if you have children with you too! Thank you staff.
August 2018 by Denise Lambourne
Pay for next day delivery. Expect to get the service. Chased item after 2 days only to be told nothing they can do as lwft them. There is something you can do ensure a customer gets what they pay for change your supplier. I will be. Terrible service. Will not shop here again. Now have to find money to replace item needed.
July 2018 by Debora Peres
i Tried to shop There today, but the staff wasn't helpful especially an asian woman that was rude to a female (black) costumer. i came without Shopping.
April 2018 by Spooling- Then stuck in a queue.
Big store, lots of stock. Bright lighting. Friendly staff.
November 2017 by Corinne Willmott
Excellent service from staff. I had 2 heavy boxes to take to my car and very nice man on the door carried them for me. Service was friendly and welcoming, very impressed.
September 2017 by Anonymous
Very helpful and friendly young man in home department this afternoon assisting with my purchase of gift food. Nothing was too much trouble, and it was certainly service with a smile. Also a cheerful and polite lady in the cafe when I visited last week. It is a smaller store, but they have a good selection of products for the size.
