April 2023 by Google user
Guy who works here is super friendly \\u0026 helpful. I had a faulty item \\u0026 he exchanged - no questions asked. A+ Customer service
April 2023 by SuperMsSarah
Guy who works here is super friendly & helpful. I had a faulty item & he exchanged - no questions asked. A+ Customer service
October 2022 by Rich
Friendly staff and was very helpful.
October 2022 by Jason Owen
Always have what I need for my Ford Focus!
July 2022 by Wojciech Przytulski
This is the place, customer service friendly helpful I wish all shops have the same customer service like in here, always full stock and if you unsure they will help you out even if are not professional
June 2022 by Andy Gooley
Utter shambles, the rudest I have ever been spoken to!Jo (female) call handler for euro car parts shouldn?t be allowed near a phone! Her custom skills are as good as a 5 year olds.From now on we will take our business elsewhere.
June 2022 by Giles Orr
Really helpful, replacing a broken tool with a minimum of fuss. Thank you.
May 2022 by Gareth Clarke
Bought several Expansion tanks from euro car parts and every time they failed! Terrible products! Stay away
May 2022 by Cristian Grigora?i
Expensive price for what I want but guys from there are very helpful!
April 2022 by Mike Davies
Great range of products at competitive prices. Often have sales on service parts. Staff are very knowledgeable and helpful, but desk is a little understaffed at times.
March 2022 by Roger Preston
Very good had to wait in line for a while but excellent service
February 2022 by Terry Dixon
Another branch (basingstoke) wouldn't take a refund as I was never given the receipt. The manager at the Thatcham branch sorted it all out for me. Love Euros and love that I have a decent branch near me
October 2021 by Wang Song
Called to check a part that shown as "no longer available" on ECP website but Newbury branch shown stock. I can tell they are very busy as the ringtong in the background just non-stop. The guy I spoke to was very nice and put me on hold for less than a minute to check the stock and put it on his table for me to collectExcellent service!
September 2021 by Michael Seer
Oh dear. Like time travel back to the seventies. Zero customer service, zero empathy. Waited 40 minutes to return a set of brake discs, staff hide at the back. Not a smile anywhere. Told me to call customer service instead of sorting it out. Left with no refund after wasting my time. Terrible on every level. Avoid and pay a little more at your local car parts store, sure you will pay a little more but you wont have to put up with this dark, pokey and miserable shop.
January 2021 by Mr Jay
Great company . Soooooo slow to get servedThousands of staff milling about and one poor girl left on her own to serve at the front desk. Even the printer to print the receipt isnt on the front desk so she has to retrieve it everytime. And also pick items I ordered 3 hours prior . Mental.....
