October 2023 by Kinga Zmijewska
Would give it 0 stars if I could. Absolutely awful, has really gone downhill recently. I paid £160 for brake pads and discs to be changed to find out a month later by complete accident that it didn?t get done so I essentially paid for my car to stand in a garage all day
September 2023 by Russ Highnett
Booked online to have two new tyres fitted. Booked on a Thursday for fitting on the Saturday. Turned up only to be told the tyres hadn't come in! Rescheduled for the Tuesday morning. Was told to bring it down first thing and it would be done while we waited. Arrived on Tuesday only to be told someone would call when it was done as they had two mots to get done first! Cancelled there and then! Find a dedicated tyre fitting company Halfords Newbury aren't up to the task! Now I have to wait 5 days for my money back that they've had since last Thursday! Not impressed!!
September 2023 by Alison Skye
Great service from the staff at Newbury. I had my cambelt and water pump changed recently and was very pleased with the price. I'd definitely recommend Halfords.Services: General repairs & maintenance
August 2023 by Ken Denton
Terrible. I turned up for a prebooked MOT and was told they could not do it today but could book me in for an app in two weeks time.
June 2023 by Lee Caines
Absolutely useless, booked a major service took my car in for 08:30; the docket said it was booked in for 10am so I thought a 3.5 - 4 Hours will be ready by 2. Rang at 1:30 to be told it hasn?t gone in yet! But they said they can do a major service in a couple of hours! I cancelled as this gave me no confidence that they would actually complete a major service properly. Now awaiting a refund as they were ?unable? to cancel on the system.
June 2023 by Andrew Croysdill
Dont book a service for a van, they wont ve able to do it. Booked online, gave my reg, dropped off the van at 8.15, got a call mid morning to say the van (nit a high roof) wouldn't fit in the garage. They cancelled my service. In this day and age it should be easy to prevent this mistake. Poor show.
May 2023 by Killer Kiro
Definitely recommend this garage. Staff are always kind and happy to explain things clearly to me considering I have limited knowledge of car mechanics. On my last two visits to the garage, staff members also recommended a nearby coffee shot that I could go to to a drink while I waited, and provided accommodations for me when I said my knees were hurting and I couldn't walk far or stand for long. Overall, very impressed with the service I've received at this site and highly recommend.Services: Tires
May 2023 by Lee Gibbon
Booked in a full service and asked for a brake check as they were grinding. Given a vehicle health report which was completely fabricated. Stated the brakes were all fine but had a second opinion who advised that it was metal on metal, hence the grinding. Avoid this autocentre at all costs.Service: General repairs & maintenance
April 2023 by ian Hornett
Booked in for a new tyre but had to change day and time, not a problem. The manager was friendly and helpful. When I got there the tyre was changed promptly and efficiently. The staff were courteous and professional.
February 2023 by Pete Logan
I've used this service a couple of times and each time the customer service has been excellent, can't fault them, and after the techs give me a run down on work done and offer knowledgeable advice for the future, I find the prices reasonable for the area and compares well with other local garages (that I'm aware of) and offer multiple payment options/ plans.
definitely recommended.
January 2023 by Almona Choudhury
I have only posted a bad review once before but mention needs to be made here about an MOT service that went wrong last year with this company. Without going into any detail, there was a lady in the queue who similarly complained of lack of integrity service from them. There are plenty of garages locally to chose from.
November 2022 by Cameron Young
Had four new tyres fitted, great service and a very friendly service!
October 2022 by Barbara
Great service and nice people who work here, we took a car for an MOT and general bits and bobs, happy overall and would use them againServices: Tires
October 2022 by D-evilutd01 Lo-gang
Great communication, they did some tests to diagnosis the problem (brakes) and discussed available options and payment plans, so I could make a well informed decision, no hard sale pitches, would definitely recommend ?Service: Brake service & repair
October 2022 by G Norton
Wheel balancing - the staff were really helpful in helping me schedule an appointment in a very busy week.Service: Wheel alignment
