June 2018 by Natalia Marcu
Very pleasant impressed by the staff! Went in today to buy some glue and decided to buy a bike for my son. A very young man helped us and I was very impressed by all his knowledge. Very nice with us, answered all the questions we had and provided all the information we needed.
June 2018 by Pedro Santos
I am very very happy with Halfords Newbury Bicycle Department costumer service. I bought two tyres 3 months ago that revealed faulty. They offer to replace them promptly and they were extremely helpful.
May 2018 by Em+neil D
Trying to buy a bike for our son. Seems to be an issue at Halfords in Newbury! Went in yesterday to look at one we liked. Told we could order it in store ( by Jack) and had colour/frame choice. Went back today to order it but told (by Jack) we had to drive to Andover store to pick it up. Apparently they have 4 at the Andover store but can't get them sent to the Newbury store. Decided to have a look elsewhere locally! I can only imagine the customer service after you buy a bike if this is it before! Poor job Halfords!
December 2017 by Nikki Hayman
I would like to thank the Manager Jack at the Newbury store bike department. He was extremely helpful in sorting out my bike issues and went above and beyond. In addition he would call me with updates which is a rare thing these days and I really appreciate all the hard work. This experience has completely changed my view of Halfords and going forward will not go anywhere else. A massive Thank you Jack
November 2017 by Peter Rush
I needed a new head light bulb fitted today. I purchased the bulb at a good price and then a nice young lady with small hands! Fitted it. All done within 20 minutes. A fantastic service. Highly recommended.