May 2019 by Tanya Werrell
In store staff very friendly and knowledgeable. After care team however are shambolic. Will think long and hard about ordering any future goods from John Lewis.
March 2019 by Hannah Dade
Annie in the baby department is extremely helpful and friendly and is always on hand to answer any questions and to find solutions for you. Highly recommend x
March 2019 by Tom Robinson
Super helpful staff. Great range.
February 2019 by Cary Fielder
Faultless store as you all know. However, we had their home design service and Jo was our personal designer who has been amazing for the entire process. These 5 stars go to her and i trust JL can pass them on :-)
February 2019 by Ana Ursu
I love John Lewis, high quality customer services, items for all budgets. Highly recommend it.
January 2019 by Mark Lambert
Very poor customer service, instead of just explaining the returns policy the department Manger Steve implied that they will not be refunding the item due to a possible theft before Christmas. We were just returning an unwanted Christmas present. He upset my wife with his attitude and poor customer service. I will not be visiting this branch again.
January 2019 by Andrew Scott
Great service from knowledgeable and thoughtful staff. Always a good place to buy stuff for the home.
December 2018 by B Bradford
Walked into John Lewis today looking for Christmas tea towels. I spotted a guy called Jamie pushing a trolley and asked him if you had any. He moved his trolley to one side and walked me through the shop to where the tea towels were. Very helpful and polite, its people like him that give the shop a good reputation.
December 2018 by Andy Fox-Boudewijn
Well laid out shop. Good quality products. Concern that the shop is not as good as the Partnership thinks it is. Others are moving forward whilst JLP carries on the same way it did 10 years ago. Drop in profits is a warning that needs to be heeded.
December 2018 by Karl Donovan
Not a great John Lewis, can be difficult to get served with advice in some areas. Young woman on electrical very helpful but not knowledgeable. Generally mediocre. For a better shopping experience especially when making bigger purchases try one of the larger stores. A 'meh' rating of 4 stars.
September 2018 by David Weller
Great place to shop and enjoy food in the restaurant but scones appear to have got smaller whereas the price has stayed the same.
September 2018 by Augusta Mountbeagle
Got what I wanted very quickly. No queues at the till and the staff are always polite and helpful.
September 2018 by julian wilkinson
One of the best John Lewis stores I have visited I called in on a Sunday looking for a new dvd player I was served by a very pleasant and helpfull young lady good service makes all the difference
July 2018 by Adam Bickerton
There's a lot to like about this shop. The staff are massively friendly, and come across as genuine. This makes a nice change in the electronics department in particular. Items can sometimes be found online cheaper, but not by a huge amount. Cafe is about as expensive as M&S, with a similar quality.
My main gripe is that you kept that damned Royal Blue iCandy Peach on display for my wife to swoon over repeatedly. It's gotten so bad that I've ended up buying her the last one you have in-stock online. I've had to dock a star from my review as a result.
July 2018 by susan horne
A nice not to large shop. Very helpful staff, a very pleasant coffee shop. Well laid out displays and very easy to find your way around. Overall a good experience.
