March 2022 by Stephen Stacey
Excellent customer service
September 2021 by Debra Davitt
Awful time really made me feel awful for asking for help with an overdraft to my long standing perfect record ,after hanginge around for hours , Andrea promised to call back and never did
July 2021 by Spike Bear
Staff very helpful ,And polite, To pick one member of staff to recommend,very hard job well done!
March 2016 by Tom Gold
There is not enough staff to keep that place running, had to wait for my turn almost 30 minutes.
December 2015 by Mahesh Velusamy
My review is for business account:
Awful service, especially staff on Saturday has no idea what to do for business accounts. They will simply say that they will forward it to branch Business manager on monday but NOTHING will happen. I had to go to the branch four times to get my work done! Absolutely reckless!
September 2015 by Stephen Pace
You can't speak to this or any Lloyds branch without waiting on hold for a minimum of 10 minutes at their call centre. Terrible service. Waste of time.
I have been on hold 30 minutes so far today.
February 2014 by Yvonne Jeffcoat Dick
All the staff in this branch are fabulous: efficient, knowledgeable, welcoming. It is a pleasure to have business here.
Today I had to come in twice; I watched the smiling and lovely Laura Faulkner greet and serve customers. It was utterly delightful and even though she wasn't serving me, she filled my day with sunshine. On my second visit, I was served by Laura and I received the same warmth and sparkle she had shown others.
What excellent customer service!!
