July 2023 by Claire D
Very good shop. Nice restaurant. Ladies toilet was not in keeping with the shop.
July 2023 by Emily Katie
Really lovely store, has a cafe upstairs and a small clothing section, really friendly staff too! Food is always delicious
July 2023 by Colin
Cafe is terrible - clearly short staffed with no management support
July 2023 by Oliver Stapleton
Food was good when it came waiting 20 minutes for 3 toastiesOutrageous
May 2023 by Jamie Piper
Terribly under staffed in the cafe, I ordered 3 x fries to come with my order and was greeted with 3 bowels of raw chopped potatoes
March 2023 by Chris Funderburg
Who runs this place? Organic milk hidden behind a post and NEVER a 4 pint of semi skimmed.
December 2022 by R S
Good selection of stock however tills am be a bit slow at times
September 2022 by Angela Cullen
4 staff and not busy, yet 20 min wait for 2 toastie. Counted 7 unclear tables. had to clear own to sit down. no serviettes, tap for water broken. dirty counters.I've never complained to you before This so unlike you.
September 2022 by Foglet The Great
A charming young shop assistant Gregory was very helpful to me on Thursday evening, a service I shan?t soon forget
April 2022 by Feih Hines
Staff keeps chatting (healthy man) and i ask for a cafe latte but we've been serve a wrong coffee after waiting too long.
January 2022 by Minty
(+) First rate Customer Service. Some good V options. (-) It's cold. No sliced V "meat". Products are difficult to find (why are fish & chips not in the fish aisle? ?), out of stock or have minimal Use By dates compared to the purchase date. Some lines seem to be M&S only (e.g. no Croft sherry). The self-serve tills are annoying (e.g. too sensitive when using own bags; no baked potato option). Outdoor trolley management needs improving.
November 2021 by Jeff Salt
Just had to edit my last review from 5 stars to 1 star.Have just visited the cafe and M and S at the retail park and ordered a coffee and bacon roll and was so surprised at the amount of grease and oil that came out of it ..so I tried a sausage roll took one bit hot burning oil came out burnt my hand and nearly burnt my mouth.It says on the wall good food is always on the menu as long as you don't won't it deep frie
August 2021 by Orange Spill
Free parking, disabled parking right near the entrance. Toilets are upstairs, but there is a disabled lift. The refrigerated food section is like a walk-in freezer (super cold). Tills are at the back of the shop which gives you a great opportunity to nick stuff on your way out ? Usual great quality food as expected.
August 2021 by Shaun Daubney
Staff are always polite and helpful. Excellent quality produce but can be a bit on the pricey side. The cafe is also great for lunch but can be a little on the slow side as the food is cooked to order and there is usually only one till open. Parking is easy if you're only going to M&S but there is a three hour limit so don't stop too long for lunch after you've been shopping. It's a big fine!
August 2021 by Self Aware
Store is dark inside, feels more like a warehouse vibe on the ground floor than a well lit welcoming store. They refused to slice the bread at the unmanned "bakery".Not worth the premium that they charge.. Disappointed to be honest and a much friendlier store in Newbury highstreet.
