Have always been happy with the bank in the last 6 years.Realising however that the service is quite dependent on the staff on duty.4 staff members in the bank on a weekend - 2 customers being served - 30 minute wait for the third!! While it was communicated that there is a wait , there was no apparent reason for it. On... read full comment
November 2021
Even though their staff turnover seems a little high, the service is always excellent and they've always fixed whatever problem we've gone in with. I also love that they love dogs, have a customer toilet and actually seem to reae t their customer base. I know Metro bank has had its problems but they are a breath of fresh... read full comment