February 2024 by Stephen Martello
WARNING! NO FOOD AND NO BLOODY ANSWER FROM THE RESTAURANT. BEEN WAITING FOR 1HOUR 40MINS AND STILL WAITING!
February 2024 by Rowan Dobson
Ordered through JustEat App. Said store was using own delivery. Food arrived over an hour after we received a notification saying it had been delivered. Store didn?t pick up the phone (we tried on multiple phones over the span of 30 minutes)We decided to cook our own dinner and half way through it arrived cold with no apology or acknowledgement from the driver.
February 2024 by ellie Frankum
Awful waited an hour for our takeaway to come ,when it finally came they didn?t send me the right thing and seemed to be extremely
January 2024 by TR Adoption
They sent the entirely incorrect order to me and I phoned to explain the issue and they blamed their driver. They refused to replace the food and told me it?s not their problem. The entire order was wrong and contained meat and I do not eat meat!!! The guy on the phone shouting down the phone- never order from here!!!
January 2024 by Abdul A
Go to place for sure lovely guys good food decent
December 2023 by Drifter
3rd time ordering takeaway from here. Probably the worst in thatcham and newbury. Lamb madras was like lamb stew, every peice of lamb had chunks of fat. The gravy was bland and watery and minimal in flavour. I'm english but can definitely make a better base gravy and produce flavour and quality over this. Poppadoms were stale, garlic chilli chicken was no where near what it should be. To much food colouring and no garlic. By this review I challenge the chef to a BIR lamb madras, fingers crossed everyone gets a better experience
November 2023 by Shannon M
Absolutely disgusted with the service here. I ordered off just eat yesterday and when my order never came although I had a notification saying it been set out for delivery I spoke to the restaurant which they said it had been missed somehow even and they were happy to refund My order was cancelled through just eat and no money was taken out my account the next day when the owner was in I had been sent the food that I'd ordered the previous day and had money taken out my account. Although I told the delivery driver this and spoke to the owner on the phone the owner wanted to take no accountability has not given me a refund he swore at me and was very hostile and abusive towards me down the phone because I told him that I wanted a refund for foods that never arrived, I still haven't got the refund and they wont answer the phone after the owner has given me loads of verbal abuse and swore at me many times down the phone,This restaurant is appalling If this is the man that runs the business, God knows what else they do there!!
October 2023 by Yogbahadur Gurung
Worst takeaway I have been to. Staff are unfriendly. Rather than resolve the issue, they were like I don't care." You can make a complaint." The problem I had was I went there and ordered some naan bread. They even did not even have an up-to-date menu, so I looked online for the menu and ordered. They charge more than what it was on line so when asked about it they said its changed and my reply was you need to update the menu online but they were just don't care if you want to complain go ahead. So inconsiderate and unhelpful. If I go there and order food, I am not going to on Just Eat's website and order it, will I? This was the only place where the price was correct.
September 2023 by matthew kingston
Awful food late cold incorrect third time in a row they seem incapable of counting past three or reading an order correctly probably the worst experience of a takeaway we?ve ever experienced.
September 2023 by Mary Roberts
We went to the shop to order curry it turned out to be very bland we didn't get the nans we ordered but potatoes something instead not that they told us and the pomodoms were bloody disgusting stale and
September 2023 by Bruce Simpson
The service was terrible. The order never arrived.Rang and tried several times to let them know but they kept putting the phone down on me.Worst ever takeaway
August 2023 by Jon C
Disgusting service ordered online and said 45 mins then 15 minutes more ok no problem it?s Saturday. An hour and 40 minutes later still no food. So I call politely and ask where it is to be told they are busy and put the phone down on me. Ring again no answer. Ring off my wife?s phone and they answer and I say I want to cancel as it is now 9.45 (an hour and a half ) and I have no dinner and I have no idea when they are delivering?. Guess what they put the phone down on me. I honestly can?t believe that companies like this are still around. We are all working hard and for most a takeaway is a treat. I will be going into the shop tomorrow for my refund.
May 2023 by Bangla views
Avoid this placeThe owner Faz is a fraud, he never pays his suppliers
May 2023 by Geremy Pietralczyk
Food was lovely as always and arrived ahead of time.
May 2023 by Gareth Shatford
I would not recomend the food was cold took 1 and a half hours to get here and not a lot of taste
