April 2023 by Juliet Lyons
The staff could not have been more helpful. Lovely assistant and kind knowledgeable manager.
February 2023 by Google user
Great experience instore and excellent assistance from Robbi today, tried to use the feedback app but the Store location tab wasn't working. Grateful that we have friendly staff in Newbury! Hope the companies recognise and appreciate young people delivering great service in their stores.
February 2023 by Venus Alfante
Great experience instore and excellent assistance from Robbi today, tried to use the feedback app but the Store location tab wasn't working. Grateful that we have friendly staff in Newbury! Hope the companies recognise and appreciate young people delivering great service in their stores.
January 2023 by karen rawles
Really helpful staff. Plenty of shoes to choose from
December 2022 by Bobby Bin
I recently visited this store and was initially met with extremely helpful and friendly staff. They get 5stars!The reason i have given a 1-star review was because of how the manager was treating his staff. I think his name was kieran. I overheard him speaking to them in a most unprofessional and demeaning manner. I left the store disgusted with his behaviour as i could no longer stand by to see/hear it.Schu should really look into this manager, as it damages their reputation. A manager should empower his staff, not make them feel worthless and useless as i witnessed.
October 2022 by Katie Dunn
Such good customer service at this store, I cannot remember the managers name (Kier maybe?). Super helpful, friendly and most importantly patient! Thanks to you and your staff for all your help.
February 2022 by Gemma Pope
Placed an order in-store and the staff were very helpful and friendly. Arranged for trainers to be delivered to store and they were ready to collect the following day! Enjoyed shopping with them and they have such cool shoes and styles??
November 2021 by alex Jennings
Brilliant friendly staff, I took my daughter on Saturday and then my son the day after and we were assisted by the same staff members. Very helpful and great with my two kids, especially getting their feet measured. Cannot recommend them enough. 2 very happy children.
September 2021 by Charlene Abery
Lovely staff , my little girl loves her trainers
August 2021 by Simon Bushby
Clean store but limited range
June 2021 by Conner Matthews
Visited Schuh on 08/05/21 and was taken care of by Cam. He provided the best experience my partner and I have had in any Schuh store. Chatty, friendly and couldn't do enough to make sure we were happy. Stand out brilliant.
December 2020 by Tris Hutchins
Ooooh Schuh ooh ooh, I wanna be like you ooh ooh....
July 2020 by Carolina Carvalho
Today's shopping trip was a stressful one as I had to not only find comfortable trainers for myself but also my little sister, as well as boots for winter. The staff was all very helpful in finding the right fit, they were eager to help and grab any shoes necessary. Special mention to member of staff Max for being so patient whilst we tried on about 7 different pairs! Overall, a very delightful experience at this shop and the shoes are brilliant! Will definitely come again and recommend it for sure!
June 2019 by Rob Nossiter
My wife and I walked in looking for shoes. We both select a few pairs to try on....
June 2019 by MATT MILLS
Got what I was after.. friendly staff. I would go again
