November 2023 by joakim f
Good shopping experience. Had all I needed and some more ;) I try to shop at this chain when I am in England as I find they have a good assortment of food, and good quality. The price are a bit higher but well worth it. I buy both for my stay, but also to bring home to my family in SwedenThis shopin Newbury felt typical for the brand
November 2023 by Margaret Tredray
Lovely cup of coffee today at Waitrose.Brilliant shopping with lots of good offers
October 2023 by Usha
Great place. One of the closest to Donnington. Ample parking, great assortment of products.
October 2023 by Eddy Smith
Nice but expensive compared to other supermarkets.
October 2023 by Margie Margie
We went to the cafe for breakfast on Sunday and today. Husband had the traditional breakfast both times and said the sausages and bacon were very tasty. The eggs were cooked to order and were great. The whole meal was extremely good value for money and beautifully presented. I had the veggie breakfast both times and it was delicious. Beautifully cooked egg on a large flat mushroom, avocado and houlimi with sweet chilli sauce. Would definitely recommend both breakfasts for taste presentation and value for money.
August 2023 by Jak Lancaster
We ordered a delivery shop today through Uber Eats as my partner is housebound. The order was full of essential items and necessities, order was accepted and then cancelled. Every time had replacements. Rang the store, someone answered but didn't speak, could hear laughing in the background, then put on hold for 15 minutes just for them to hang up and not explain why the order was cancelled... the store is still open on Uber Eats too, so it's not a case of them being busy as i know they turn them off on Uber Eats if they were. Absolutely shocking customer service. Especially when someone is housebound and depends on services like deliveries. I will be taking this higher.
August 2023 by Aneta Sliwinska
I didn't find products which O wanted (organic carrots, organic mozzarella)
August 2023 by Rahi
I love the food in Waitrose, better quality always. But there?s always long queues.
August 2023 by Miriam Richards
Staff is always happy to help and the professionalism of their help is greatly appreciated. Excellent variety of fresh fruits and vegetables.
July 2023 by Peter Walsh
Love Waitrose. Top quality all the time.
July 2023 by Charlotte Jackson
Always chatty friendly staff at the tills. Lots of good food and drink
June 2023 by Gavin Smith
Friday morning before a Bank Holiday weekend and shelves virtually empty in the Newbury branch, not because it's been busy but because Waitrose seems incapable of scheduling deliveries. Total shambles and not an isolated incident. Availability of basic items has become much poorer over the last year. Waitrose used to be the best for choice and availability, not any more. Now off to Sainsburys to get everything I could not get here
June 2023 by David Quince
Nice place to stop for a snack and a cup of tea. They have changed their fish finger meal from a wrap to a bun sorry to say I prefer the wrap.
June 2023 by Brian Kelly
Lovely staff, food, and store
May 2023 by Minty
(+) 8/10 Customer Service; great location; plenty of parking; plenty of product choice (including bringing Newcastle Brown back!); good opening times; recycling options; clean toilets; "free" coffee. (-) Prices! Disappointing things like poor value vouchers; stopping free newspapers; not reactivating green coins for charity; not taking broken trolleys & scanners out of service; no monitoring people whose parking renders adjacent spaces unusable or who deliberately drive the wrong way; abandoned trolleys in carpark spaces; litter; Weekend papers not restocked upon running out; accepting feedback yet doing nothing (e.g. lack of PINpad shields & Wi-Fi issues.)
